Account & Settings

OBetzalel
トップ投稿者

Can't update the user's name

解決

Hi guys,

I am trying to update the name of the user in the system and I received this message:

 

msg.png

 

What can I do?

 

Thanks!

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1件の承認済みベストアンサー
karstenkoehler
解決策
殿堂入り | Solutions Partner
殿堂入り | Solutions Partner

Can't update the user's name

解決

Hi @OBetzalel,

 

Have you asked the user to update their name on their own? If the user is in multiple portals, this is a safeguard against you "deciding" how they appear in other portal, I would say.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

元の投稿で解決策を見る

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2件の返信
OBetzalel
トップ投稿者

Can't update the user's name

解決

@karstenkoehler As always, thank you very much my friend!

0 いいね!
karstenkoehler
解決策
殿堂入り | Solutions Partner
殿堂入り | Solutions Partner

Can't update the user's name

解決

Hi @OBetzalel,

 

Have you asked the user to update their name on their own? If the user is in multiple portals, this is a safeguard against you "deciding" how they appear in other portal, I would say.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 いいね!