Account & Settings

Huetran
Participant

Can't delete list contact

SOLVE

Hi All,

 

I have set up permission Delete contact Contact they own & Unassign, turn on permission Bulk delete . But that user still can't delete contacts.

Huetran_1-1718958687036.pngHuetran_2-1718958706014.png

 

Still can't delete contacts

Huetran_0-1718958677706.png

 

Could I ask why and how to fix it?
Thank you,
0 Upvotes
1 Accepted solution
Huetran
Solution
Participant

Can't delete list contact

SOLVE

Hi Guys,

 

Thank you for your recommendations,

The issue was resolved, it looks like a delayed update by the system

 

Thanks,

View solution in original post

0 Upvotes
3 Replies 3
Huetran
Solution
Participant

Can't delete list contact

SOLVE

Hi Guys,

 

Thank you for your recommendations,

The issue was resolved, it looks like a delayed update by the system

 

Thanks,

0 Upvotes
CC-Oliver
Top Contributor | Partner
Top Contributor | Partner

Can't delete list contact

SOLVE

Looks like you've got all the permissions in place. I'd recommend that the user simply logs out and then back in. Sometimes permissions take a few moments to update 🙂

Shubham_Sharma
Guide

Can't delete list contact

SOLVE

@Huetran 

To control what the user can delete, click the dropdown menu.

The options are All [objects], [Objects] their team owns, [Objects] they own, or None.

If you select [Objects] their team owns or [Objects] they own, check the Unassigned box to allow the user to delete unassigned records.

 

To know more kindly check this knowledgebase here: https://knowledge.hubspot.com/user-management/hubspot-user-permissions-guide 

 

Shubham_Sharma_0-1718962751489.png

 

If my answer resolved your query, kindly mark it as the accepted solution. Thank you!