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MMarkovic
Member

Can't create a new property

Hi there! I have a problem creating the deal property. When I come to 2nd step, I cannot select the field type. Below is a screenshot.

 

Thanks in advance,

Marija

 

MMarkovic_0-1655905125730.png

 

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kvonloesecke
Community Manager
Community Manager

Can't create a new property

Hi @MMarkovic,

 

Thanks for reaching out!

 

In order to determine if this is a caching issue, could the user try the following please:

Please let us know if you continue to see this error message so I can advise on the next steps.

 

Thank you,

Kristen

 

 


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MMarkovic
Member

Can't create a new property

Hi @kvonloesecke,

 

Thanks for the quick response. I tried everything you proposed, but unfortunately, it still doesn't work. 

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kvonloesecke
Community Manager
Community Manager

Can't create a new property

Hi @MMarkovic,

 

You're very welcome!

 

I am unable to reproduce this error in your portal (please see the property "Community Test" in your archived properties). 

 

Does the error appear regardless of which property object (contacts, deals, tickets or companies), you select for property creation?

 

Can you take me through the exact steps you're taking when attempting to create the deal property? 

 

If it would be easier, you can also share a Loom video or a screen recording of you trying to create the deal property. 

 

Thanks!

 

Best,

Kristen

 


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