I'm a part of a larger educational institution where I amongst other things teach startups how to get started with CRM, including Hubspot.
Entrepreneurs (fx. researches spinning out) with mails coming directly from the educational instituion can't connect their emails to Hubspot. They get the following message:
Message: AADSTS7000112: Application '450987b3-a09a-4f14-9b2c-4f301d1e15f5'(HubSpot Sales) is disabled.
Our IT-department says, that this is not due to internal settings, but rather that Hubspot has to approve it as a domain or something like this. Trying to work out who can help me solve this?
Thanks - but who would be able to grant them that? I'm assuming the problem is that the all have the same extension, (fx. @ouruni.com), but they are making their own individial accounts where noone else is invited.