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AVillamil

‎Aug 2, 2021 10:48 AM

Member

Can't change the main email

I´m trying to change the main email.

I'm trying to change the main email on my account.
The confirmation message appears but when I log in a message says that the email does not exist 
Free
0 Upvotes
1 Reply 1
PamCotton
Community Manager

‎Aug 2, 2021 5:12 PM

Community Manager

Can't change the main email

Hello @AVillamil,  I would like to share this knowledge base here with you with steps in how to change your HubSpot user's email address. You cannot edit your email address to be the same as an existing HubSpot user. This includes users that do not have access to your HubSpot account unless the user has been permanently deleted.

 

I hope this information helps.

Pam

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Can't change the main email
Sales
Aug 2, 2021