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ABarrettInc

‎Jan 20, 2021 5:37 PM

Member

Can't access account - Not receiving code via email

I'm unable to login and I'm not receiving the code via email.  I've tried about a dozen times.  It's not in my junk/spam, it's not being received.  Any advice?  I've corresponded with a HubSpot rep in the chat 3 times and they're not able to solve this for me (they've tried).  The last time it seems I was connected was November 5th at 3:46pm.  Can you help?

Knowledge Base
0 Upvotes
1 Reply 1
sharonlicari
Community Manager

‎Jan 21, 2021 4:11 AM

Community Manager

Can't access account - Not receiving code via email

Hi @ABarrettInc 

 

Welcome to the Community!

 

Could you please check if all the emails received from noreply@hubspot.com are going to a specific client folder, where you receive any notifications?

 

Thanks

Sharon


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Can't access account - Not receiving code via email
Sales
Jan 21, 2021