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Jun 24, 2022 1:18 PM
Hello,
My situation is as follows, I have an existing business phone number, I want to use it for both inbound and outbound calling, how do I do that?
To be clear I want to be able to have hubspot open, and if I get a call to my business number, I want to be able to pick it up and log it in hubspot.
If I do not have hubpsot open, I can just pick up the call on my normal phone as I do today.
Is this possible, If so how?
- Jake
Jun 24, 2022 6:37 PM
Hello @JPeebles3 ! That's a great question!
Currently inbound calling allows a single inbound number to be forwarded to a single number of the user's choice. HubSpot's inbound calling feature does not (yet) allow for call distribution or forwarding to multiple numbers. More information here
Kindly,
Pam
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