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JPeebles3
Member

Can I use my existing business number for inbound and outbound calls

Hello,

My situation is as follows, I have an existing business phone number, I want to use it for both inbound and outbound calling, how do I do that?

To be clear I want to be able to have hubspot open, and if I get a call to my business number, I want to be able to pick it up and log it in hubspot.

If I do not have hubpsot open, I can just pick up the call on my normal phone as I do today.

Is this possible, If so how?

- Jake

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PamCotton
Community Manager
Community Manager

Can I use my existing business number for inbound and outbound calls

Hello @JPeebles3 ! That's a great question!

Currently inbound calling allows a single inbound number to be forwarded to a single number of the user's choice. HubSpot's inbound calling feature does not (yet) allow for call distribution or forwarding to multiple numbers. More information here 

 

Kindly,

Pam

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