Account & Settings

TCaputo
Participant

Can I get 2nd account setup help?

SOLVE

I started with hubspot when I was an acquisitions manager for a real estate group. I am still friendly with them but do not work with them at this point as they have paused new acquisitions. Can I still use the same logon? If they drop this software will all my contacts be lost? I'd like to start a new account just for myself but am not sure if I can use the same email address for that. Also, can I transfer in the contacts that I acquired while working with them?

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Can I get 2nd account setup help?

SOLVE

Hi @TCaputo,

 

Yes, you can manage multiple HubSpot accounts with the same email address and switch easily: https://knowledge.hubspot.com/account-management/manage-multiple-hubspot-accounts

 

Data within the accounts do not carry over. Contact, company, deal etc information is exclusive to a portal. In other words, in a new portal you're starting from scratch.

 

Keep in mind that you might not be allowed to export or transfer contact information from that HubSpot portal. (In fact, it's very likely that you are not.) Make sure to discuss this with the real estate group before take any actions.

 

If they are okay with that, you would export contact information from the portal, import into into your new HubSpot portal. https://knowledge.hubspot.com/import-and-export/export-records

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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3 Replies 3
TCaputo
Participant

Can I get 2nd account setup help?

SOLVE

Thank you. I think I have it all set now.

0 Upvotes
trevordjones
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

Can I get 2nd account setup help?

SOLVE

Hi @TCaputo ,

 

If your email was, in fact, your own, you can definitely connect multiple HubSpot Portals to a single email address, just like I, as a HubSpot Partner, have over a dozen portals tied to my email address.

 

Whether or not you can still connect to your old portal is really up to whether or not the firm you used to be associated with has removed your access to their Portal or not.  If they have, you may be able to login with your old email and password, and just not see the portal there.  Give it a try (within the limits of what is ethical in your industry, of course.)

 

In any case, you can certainly sign up for another HubSpot portal using your email address.  You will need a valid website as well as a company name.

- Trevor
If my post solves your problem, please accept it as a solution.

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Can I get 2nd account setup help?

SOLVE

Hi @TCaputo,

 

Yes, you can manage multiple HubSpot accounts with the same email address and switch easily: https://knowledge.hubspot.com/account-management/manage-multiple-hubspot-accounts

 

Data within the accounts do not carry over. Contact, company, deal etc information is exclusive to a portal. In other words, in a new portal you're starting from scratch.

 

Keep in mind that you might not be allowed to export or transfer contact information from that HubSpot portal. (In fact, it's very likely that you are not.) Make sure to discuss this with the real estate group before take any actions.

 

If they are okay with that, you would export contact information from the portal, import into into your new HubSpot portal. https://knowledge.hubspot.com/import-and-export/export-records

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.