Account & Settings

jeroendp
Member

Bug report - Account settings

SOLVE

At the moment you have the possibility to disable account access in the settings of a user. 

 

screenshot-app.hubspot.com-2020.10.30-12_14_59.png


This is a nice feature, but the user still has view access to all settings, despite the fact that I did not give him "Account access". 

 

In my particular case I don't want to show the contact information of the users having access to my hubspot account as I disabled the access to the account settings. 

 

You may see this as an "idea", as support pointed me to the "idea" forum.  but for me this is a bug as you dispose information to a user you limited with this setting.

0 Upvotes
1 Accepted solution
MelindaNelson
Solution
HubSpot Employee
HubSpot Employee

Bug report - Account settings

SOLVE

Hi @jeroendp

 

Thank you for posting in the Community! 

 

You are correct. By default, all users will have read-access to most of the account settings, and it is not possible to restrict this access. 

 

I can see the benefits of being able to restrict access to the Settings (especially the Users & Teams section), and I have passed this feedback along to the backend team. 

 

Thanks,

Melinda | (She/Her)

Customer Support Specialist

View solution in original post

2 Replies 2
jeroendp
Member

Bug report - Account settings

SOLVE

Any news on this topic ? Will this be fixed in the near future ?

 

0 Upvotes
MelindaNelson
Solution
HubSpot Employee
HubSpot Employee

Bug report - Account settings

SOLVE

Hi @jeroendp

 

Thank you for posting in the Community! 

 

You are correct. By default, all users will have read-access to most of the account settings, and it is not possible to restrict this access. 

 

I can see the benefits of being able to restrict access to the Settings (especially the Users & Teams section), and I have passed this feedback along to the backend team. 

 

Thanks,

Melinda | (She/Her)

Customer Support Specialist