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Hem
Participant

Blank screens, Hubspot useless

SOLVE

Hi,

 

As I tried to explain here, https://integrate.hubspot.com/t/blank-screens-hubspot-useless/8543

I've been trying Hubspot a few days ago, because I am looking for a proper customer database and tasks/project management free app, however I haven't been able to do anything concrete, my main problem right now is that when I click on some menus like Companies or Tasks, all I get is a completely blank screen, and the hubspot tab title in Chrome is "Loading...". I cleared the cache but after a few minutes the problem comes back.

Please can you help me?

Thank you,

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1 Accepted solution
Hem
Solution
Participant

Blank screens, Hubspot useless

SOLVE

@roisinkirby

 

Roisin, problem solved! Explanation right here.

 

 

View solution in original post

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7 Replies 7
roisinkirby
HubSpot Product Team
HubSpot Product Team

Blank screens, Hubspot useless

SOLVE

Hello @Hem could you please share some screenshots of these screens and confirm your HUB ID? Thank you!

Hem
Participant

Blank screens, Hubspot useless

SOLVE

@roisinkirby

Guys that help me are making some progress in understanding the problem.

However still looking for a solution, if you happen to pass by...

 

https://integrate.hubspot.com/t/blank-screens-hubspot-useless/8543/12?u=hem

0 Upvotes
roisinkirby
HubSpot Product Team
HubSpot Product Team

Blank screens, Hubspot useless

SOLVE

Hey @Hem thank you for keeping me posted! I see several members of our developer community as well as HubSpot's engineering team are assisting in that thread. I'll subscribe and stay tuned for updates. 

Hem
Participant

Blank screens, Hubspot useless

SOLVE

@roisinkirby

Hey Roisin,

 

Thank you, I really hope you or anyone from HubSpot can help me because I want to give your software a chance, but it has been almost a week now I am fighting to just make it work! Please give me some help...

0 Upvotes
Hem
Solution
Participant

Blank screens, Hubspot useless

SOLVE

@roisinkirby

 

Roisin, problem solved! Explanation right here.

 

 

0 Upvotes
Hem
Participant

Blank screens, Hubspot useless

SOLVE

@roisinkirby

 

Just a notice: some friendly user might have found the problem origin

 

-> https://integrate.hubspot.com/t/blank-screens-hubspot-useless/8543/6

0 Upvotes
Hem
Participant

Blank screens, Hubspot useless

SOLVE

Hey there Roisin,

 

I also answered to Derek in the same way so let me copy/paste my answer:

 

I am having the simple issue I can not use Hubspot at all 🙂 as I said, menus like Companies or Tasks will just not display at all!

 

I have been looking to replace Pipedrive with Hubspot as I just want a free app to centralize my everyday Task Management/Companies&Customers Databanking/Activies Tracking. But I have not been able to use Hubspot at all for almost a week, now.

 

Let me show you a screenshot who will not tell you much but just illustrate what I am saying.

 

hubspotbug.jpg

 

 

On the left: the dashboard displays correctly. On the right: the Companies or Tasks menus just get blank!! I tried emptying my cache once, it worked for a few minutes, I created a company just to see but after a few minutes the problem came back...

 

Please, I really want to give its chance to Hubspot but this is going very well!

@roisinkirby

0 Upvotes