Android Mobile App listing all users

leap4s · ‎Apr 16, 2021

Dear HubSpot Community,

We setup "Owned only" for each user.

In the android mobile app, a user can view the list of all contacts.

I'm wnodering how to solve this issue.

Many thanks.

PS:

Fortunately the app user can't view the details of contacts owned by others.

leap4s · ‎Apr 16, 2021

I just found the solution and want to share it with you.

First when I installed the app and login with that user, the user was setup to view all.

When I setup the user to view "owned only", the app has the old data on cache.

So, the solution was to clear the cache on the app.

Settings -> Storage -> Advanced -> Other Apps -> HubSpot -> Clear cache

I also pressed "Clear data".

Hope it helps.

TiphaineCuisset · ‎Apr 16, 2021

Thank you for sharing @leap4s !

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