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Maybe some of you had a similar problem and can help. When sending an e-mail, I receive the message shown in the photo.I have been using HubSpot for several years and this message came out a few days ago.I checked the email settings in the HubSpot and I only have my company's domain on the list.
@Anettt I would ensure that the email in addition to the domain has not been added to the never log list. In addition, there are two spots to check a Never Log list:
Settings > General > Email > Never Log
Settings > Objects > Activities > Email Logging
Check out both and see if the domain or email address is on either.
Thanks @christopher-RVO for yor help, I really appreaciate it. I checked both spots and it still not help in solving the problem. I will keep looking for an answer to my problem. Thanks again.
@Anettt If you click the Never Log list link in the screenshot that you attached, does it take you to one of the links that I mapped out in the first message?
If it does, and the domain or email isn't present on those links. Then I would uninstall the Gmail extension and then reinstall it and see if it resets.