Account & Settings

EMaths
Member

All our subscribers have gone

Hello

 

Over the summer holiday, I received a couple of emails from Hubspot that the account would be deactivated if we didnt click on the email within a certain time.  As I was not able to access the computer and left my login details at work, I just signed in when I returned to work.  Now the account that had subscibers in is empty and I am not sure how to access details of the people that have been signing up since last year.  Can someone retrieve the data?

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chrisworqflow
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

All our subscribers have gone

@EMaths I would recommend going to HubSpot Support so they can restore the account. Typically *no promises* , they will keep the data stored in the cloud for 90 days, so as long as you're in that window it should be possible to restore those users. You can email and chat with HubSpot Support here.