Account & Settings

Acavalieri7
Member

Adding team to HubSpot?

SOLVE

I can add my team to the platform, but none of them are receiving the welcome emails? In fact, when I send myself the verification email, I don't receive it. 

 

Is this my email server or a hubspot issue?

0 Upvotes
1 Accepted solution
MatthewShepherd
Solution
Key Advisor

Adding team to HubSpot?

SOLVE

Hi @Acavalieri7 

 

Take a look at this thread to help troubleshoot: https://community.hubspot.com/t5/Account-Settings/New-user-not-receiving-welcome-email-PLEASE-READ-B...

Matthew Shepherd

Freelance HubSpot Consultant
CRM Consultant | SEO Specialist

Did my post help answer your query?Help the community by marking it as a solution.

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1 Reply 1
MatthewShepherd
Solution
Key Advisor

Adding team to HubSpot?

SOLVE

Hi @Acavalieri7 

 

Take a look at this thread to help troubleshoot: https://community.hubspot.com/t5/Account-Settings/New-user-not-receiving-welcome-email-PLEASE-READ-B...

Matthew Shepherd

Freelance HubSpot Consultant
CRM Consultant | SEO Specialist

Did my post help answer your query?Help the community by marking it as a solution.