Account Deleted

SOLVE
cherierara
Member

Hi my account is deleted and all my valued information is kept there, please assist to reactivate as soon as possible. The email was sent to me to log in to keep my account opened but I'm already logged in. The next thing I knew, my account was deleted. This is urgent! 

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2 Accepted solutions

Accepted Solutions
karstenkoehler
Solution
Hall of Famer

Hi @cherierara,

 

To recover a deleted account, you can reach out to the HubSpot support team via the form on this page: https://knowledge.hubspot.com/account/recover-your-inactive-hubspot-account

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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karstenkoehler
Solution
Hall of Famer

Hi @cherierara,

 

I don't work for HubSpot, I don't know. Depending on support ticket volume it might be almost immediately up to a few business days, I'd say.

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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4 Replies 4
karstenkoehler
Solution
Hall of Famer

Hi @cherierara,

 

To recover a deleted account, you can reach out to the HubSpot support team via the form on this page: https://knowledge.hubspot.com/account/recover-your-inactive-hubspot-account

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

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cherierara
Member
Yes I have just submitted the form, thanks. May I know how long will it take to reactivate the account?
0 Upvotes
karstenkoehler
Solution
Hall of Famer

Hi @cherierara,

 

I don't work for HubSpot, I don't know. Depending on support ticket volume it might be almost immediately up to a few business days, I'd say.

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

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cherierara
Member

Thanks for the help!

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