Accidentally deleted account

[Djamesmck57]

Hey,
I accidentally remove the whole account instead of removing a single person from the team. We had a free plan, and I would like to kindly ask you if it is possible to restore the account.
Even the raw exported data will help us tremendously. I totally understand that it was a free account, but maybe there's a way to help us.
Thanks in advance!

Removed account HubSpot ID: 5488210

[Azet]

Hi, Ms. @sharonlicari 

Already replied to the thread. Thank you! 🙂

[sharonlicari]

Hi @Azet 

I've replied to you in this thread. 

Thanks

Sharon

[MOlimaq]

Hola, @sharonlicari 

Por accidente eliminé algunas cuentas que no me pertenecían y estaba como superadministrador, me gustaría que por favor las restauren en su totalidad, tanto la cuenta personal como la de empresa. Dejo los datos a continuación:

Cuentas HubSpot
Nombre: INGENIERÍA DEL SUR - 21421916
Nombre: INGENIERIA DEL SUR - 22140762

Por favor, su ayuda para recuperar mi cuenta y las cuentas de HubSpot

[TiphaineCuisset]

Hi @MOlimaq 

Thank you for reaching out.

Can you submit the form at the very end of this article with all the necessary information? Someone will be in touch. 

Thank you!

Best

Tiphaine

[Azet]

Hi, @sharonlicari 

We need urgent help with the same problem. We need help in recovering our main account x that was accidentally deleted. There are multiple accounts set up in there so we need to retrieve our x main account. Below is the list of details that you might need.

This is our email: x

And this is a screenshot of the login: x

This is the list of multiple accounts set up in x that needs to retrieve alongside the main account: 

This problem is also the same with this post of Gelodi: https://community.hubspot.com/t5/CRM/Restore-Account-Accidental-Deletion-of-Account/m-p/401340#M1244...

Hope you can help us recover our main account. Thank you!

[sharonlicari · Accepted solution]

Hey @Djamesmck57 

I was able to restore your portal, you should be all set now!

Have a great day 🙂

Sharon 

[DHsu7]

Hello Sharon and community,

I accidentally remove the whole account instead of removing a single person from the team. We had a free plan, and I would like to kindly ask you if it is possible to restore the account. I totally understand that it was a free account, but maybe there's a way to help us.

I know I need to offer the the Hub ID but since I deleted the whole account, I am unable to see any ID. Is there any way to recover still?

Account is associated with 7eye.com domain

[SusanYoung96]

Hi, I also deleted the entire account instead of one user as well. My email address is xx I am unsure of my ID number, but could you please restore it as I deleted others work.

[TiphaineCuisset]

Hi @SusanYoung96 

I was able to find an account associated with your email address and it got recently reactivated. Let me know if you're still running into an issue. 

Thank you

Best

Tiphaine

[himanigour]

Hey,

I need urgent help on similar matter. I had two accounts on same email with ids 6850100 and 7746765, I had to delete one i.e. 6850 but it deleted both and all my data and everything with it. Can you please help me restore my account on 7746765? I have signed up again but my contacts are not restored.

[himanigour]

This got resolved. thanks

[sharonlicari]

Thank you for letting me know! 🙂 @himanigour 

[chrismunoz]

Hello!

This just happened to me too. But I had another account with different email than the one I am writing right now. How can I restore my account? 

Help please!

[chrismunoz]

My Account ID is: 4270875 

[sharonlicari]

Hey @chrismunoz 

Your account has been restored, you should be all set 

Thanks

Sharon

[jhardisty]

Sharon,

I just accidentally deleted my original account while moving data to the new account under my company...could you help out at all?  Unfortunately I don't know the ID of the account I deleted.

Thanks in advance!

[sharonlicari]

@jhardisty 

I was able to restore two accounts with domain abacustx.com, 4845675 and 4854069. You should be all set

Thanks

Sharon

[Athenaz]

Hi Sharon,

I accidentally deleted my free account. Ca you restored it also. 

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google login: x

Thanks

[sharonlicari]

Hi @Athenaz 

I've reached out to your email for further information

Best

Sharon

[Athenaz]

Thanks, @sharonlicari , I sent the details of my registration.