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Downloading Certificates issue on HubSpot Academy - Updates
- Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see what's happening: 1. Collect a HAR file 2. Contact our Support Team. Here we have 2 options below: - If you are a paid customer, here is how to contact the Technical Support . - If you are a fre ...続きを読む

SRussell2 3月 13日, 2025

Certification Transfer

I was recently let go from my position and need my hubspot certs transferred over to my new account so I can continue my cert progression. Please help, thanks.

返信ディスカッション Agency Partner

0 いいね！

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DrRichardson 3月 13日, 2025

Deactive/Remove User

I need 2 students REMOVED from my current roster. How do I remove them?????? They were on my roster 3 semesters ago; I deactivated them. But, now I need to enroll them (again) into my spring course. However, when I try to deactivate them or remo 続きを読む

返信ディスカッション Agency Partner

0 いいね！

1 コメント

TomM2

ソートリーダー | Platinum Partner

3月 14日, 2025

Hey @DrRichardson a deactivated user is still technically in use as it's not fully removed, once they're deactivated you just need to take the ste...続きを読む

KNguyen13 3月 13日, 2025

Certificate download issue

Hello all, I have completed a few certifications however I was unable to download it. I'm able to screenshot, copy and send it to someone else, however when viewing the image and downloading it would not let me. I tried a different browser, cleared 続きを読む

返信ディスカッション Content Marketing

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danachuka

メンバー

3月 13日, 2025

I am having the same issues. Have you found a fix? I too can't download or screenshot because it doesn't load

AnasAlam04 3月 13日, 2025

SEO course

hello, its me Anas Alam. taking the free SEO certification. I want to know the course publish date and it still valid for today? 2025

返信ディスカッション Inbound Certification

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Josh

名誉エキスパート | Diamond Partner

3月 13日, 2025

Hi @AnasAlam04 , I'm not certain on the course publish date, but I would say it's still valid if you're new to the SEO space. Keep in mind tha...続きを読む

gMcleod5 3月 13日, 2025

blank screen when clicking on a link to free CEO course

返信ディスカッション SEO

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NOORAZAKIR 3月 12日, 2025

Cant see my certificate or download

I am not able to download my certificate of digital marketing course the picture is not loading pls mail my certificate.

返信ディスカッション Inbound Certification

1 いいね！

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