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Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team
- Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see what's happening: 1. Collect a HAR file 2. Contact our Support Team. Here we have 2 options below: - If you are a paid customer, here is how to contact the Technical Support . - If you are a fre ...Lire la suite

BérangèreL le 21 Février, 2025

Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team

Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see Lire la suite

Répondre Discussion Announcement

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27 Réponses

GTulowa

Membre

21 Février, 2025

Hello, Just a quick message to say that I’m experiencing the same issue. If someone from the HubSpot team could get back to me to help resolve it, th...Lire la suite

TMendela le 16 Mai, 2025

Problem Accessing HubSpot Contextual Marketing Certification — Stuck on Account Confirmation Step

I’m trying to start the HubSpot Contextual Marketing Certification course, but I’m running into an issue. When I press the button to continue with my account ( to accept or enroll in th Lire la suite

Répondre Discussion Inbound Certification

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CWalbert le 15 Mai, 2025

Can’t transfer certificates because job deleted my account

I have the pictures of when I screenshot it the certificates I was hired As a salesman at a technology service company in Crawfordsville, Indiana, When they fired me for no reason. Attempts to contact the company to cooperate has been futile, Lire la suite

Répondre Discussion Announcement

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KStorost le 15 Mai, 2025

Certificates not Displayed

Hi, I took 3 certifications, but only two are displayed in my profile. Inbound Markeing is missing. Please support. Thanks!

Répondre Discussion Inbound Certification

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vmay9 le 14 Mai, 2025

Free course videos not loading

Hi everyone, I am trying to watch the videos and start the free courses but none of the videos are loading. I tried refreshing the page, using a different browser, turning off my ad blocker, switched to different wifis, but nothing is working. Lire la suite

Répondre Discussion Content Marketing

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KPiper3

Membre

14 Mai, 2025

I'm having the same issue. Hopefully, someone can assist us.

Paul_Tommo le 13 Mai, 2025

My CMS development certificate

Hi there, I passed my exam for this certificate and submitted a link to a site I recently built in Hubspot last week, but I'm yet to receive my certificate. Can someone please help? Thanks in advance, Paul

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Melina-STL le 12 Mai, 2025

Transfer Credentials w/o Access to Old Account

I achieved several HubSpot Academy certications while working for organization I no longer work for and would like to certications transfered to my personal HubSpot account, but I know longer have access to that organization email account. How do I Lire la suite

Répondre Discussion Inbound Certification

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