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  • Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team

    • Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see what's happening: 1. Collect a HAR file 2. Contact our Support Team. Here we have 2 options below: - If you are a paid customer, here is how to contact the Technical Support . - If you are a fre ...read more

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BérangèreL on February 21, 2025
Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team
Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see read more
Reply Discussion Announcement
9 upvotes
26 Replies
SHeredia-2025
Member
March 31, 2025
How long is this going to take? I want to download and print my Digital Marketing Certificate since last week No one has been able to help me
DilionSmith on April 17, 2025
Exam passed but award not generated
So a few weeks ago I took the HubSpot CMS Dev course. I passed everything but still I don't see my certificate.
Reply Discussion Content Marketing
0 upvote
3 Replies
Jnix284
Hall of Famer
April 17, 2025
Awesome, congratulations @DilionSmith !! If you click the orange 'continue' button from that screen does it proceed to the completed exam? Ho...read more
VKumar097 on April 17, 2025
HubSpot Course
Which is the best course to learn for Hubspot integration with Google Ads leads for beginners?
Reply Discussion Inbound Sales
0 upvote
0 Reply
AHirna on April 16, 2025
Certificate resolution
Hey, I would like to find out if is possible to get a higher resolution for my certifications? I downloaded it , but it look blury and non-professional. Thank you!
Reply Discussion Inbound Certification
0 upvote
0 Reply
Usman27 on April 11, 2025
Re-send HubSpot Academy certificate with updated name for verification to UpWork profile
How to resend the verification email to Upwork again from HubSpot? Since I have updated my name on the certification Upwork is requesting me to send the verification email again.
Reply Discussion Free
0 upvote
6 Replies
Usman27
Member
April 16, 2025
Already did that, no help - visited the link on the screenshot - no help Can you please resend Upwork the certificate verification email from your e...read more
DMedia0 on April 11, 2025
Blog post topic/headline
How to make B2B sales more productive
Reply Discussion AZ
0 upvote
0 Reply
KFigor5 on April 10, 2025
Need to Finish Certification at a New Email
I was a super user of hubspot last year and when through a couple certification courses. however, before the end and taking my exam, i was laid off during a company restructuring. I lost all information, including login ability and my workbook. is read more
Reply Discussion Inbound Certification
0 upvote
0 Reply

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