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    • Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see what's happening: 1. Collect a HAR file 2. Contact our Support Team. Here we have 2 options below: - If you are a paid customer , here is how to contact the Technical Support . - If you are a ...read more

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BérangèreL on February 21, 2025
Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see read more
11 upvotes
36 Replies
Member
June 23, 2025
Certification isn't loading and allowing me to download it or add to LinkedIn. I have downloaded HAR file what are my next steps?
JMayhew9 on June 24, 2025
I am trying to unenroll from the HubSpot Academy RevOps bootcamp, which I mistakenly enrolled in. (I already have a RevOps Certification). However, there is no available option to unenroll or remove it from my courses in progress section. Any h read more
VHaldankar on June 24, 2025
Hi HubSpot Community, I’m preparing for a job that requires practical HubSpot CRM experience, and I need **hands-on mentorship** to accelerate my learning. Could someone experienced guide me or point me to the right person? Specifically, read more
Jamaltonu on June 24, 2025
I see on dashboard KPI value. But when I pull data on power BI, I do not see any column name "KPI Value" in deal table. What is the original source of KPI value? Thanks in advance
SBatchelor1 on June 24, 2025
Hello, I'm experiencing an issue when playing videos on HubSpot Academy - the videos freeze or glitch shortly after starting. After a few seconds of playback, the screen goes static and the video freezes completely. This happens consistently wi read more
MDonkanha on June 24, 2025
Hello, I passed the Content Marketing Certification Course exam a few days ago and my award has still not been generated. I would like this certificate to download it. I have tried clearing my cache, using a different browser and logging o read more
pankhudijaiswal on June 24, 2025
my digital marketing course is completed but i can't download my certificate , I have done everything but it is not loading . kindly resolve this