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  • Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team

    • Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see what's happening: 1. Collect a HAR file 2. Contact our Support Team. Here we have 2 options below: - If you are a paid customer, here is how to contact the Technical Support . - If you are a fre ...read more

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BérangèreL on February 21, 2025
Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team
Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see read more
Reply Discussion Announcement
10 upvotes
27 Replies
GTulowa
Member
May 14, 2025
Hello, Just a quick message to say that I’m experiencing the same issue. If someone from the HubSpot team could get back to me to help resolve it, th...read more
KAldrich1 on May 20, 2025
Hotkeys for video control
Hi, hope you're doing well! Just wanted to ask how to enable or why there aren't innate hotkeys for video control. I can't just hit spacebar to pause or use arrow keys to fast forward/rewind if i missed something?? I'm using chrome which is a pret read more
Reply Discussion HubSpot Design
0 upvote
0 Reply
Arindam25 on May 18, 2025
What makes inbound sales different?
Inbound sales is different because it’s all about helping people who already showed interest in what you offer. Instead of cold-calling strangers or pushing your product on someone who isn’t looking, you're talking to someone who’s already visited y read more
Reply Discussion INBOUND
0 upvote
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TMendela on May 16, 2025
Problem Accessing HubSpot Contextual Marketing Certification — Stuck on Account Confirmation Step
I’m trying to start the HubSpot Contextual Marketing Certification course, but I’m running into an issue. When I press the button to continue with my account ( to accept or enroll in th read more
Reply Discussion Inbound Certification
0 upvote
0 Reply
CWalbert on May 15, 2025
Can’t transfer certificates because job deleted my account
I have the pictures of when I screenshot it the certificates I was hired As a salesman at a technology service company in Crawfordsville, Indiana, When they fired me for no reason. Attempts to contact the company to cooperate has been futile, read more
Reply Discussion Announcement
0 upvote
0 Reply
KStorost on May 15, 2025
Certificates not Displayed
Hi, I took 3 certifications, but only two are displayed in my profile. Inbound Markeing is missing. Please support. Thanks!
Reply Discussion Inbound Certification
0 upvote
0 Reply
vmay9 on May 14, 2025
Free course videos not loading
Hi everyone, I am trying to watch the videos and start the free courses but none of the videos are loading. I tried refreshing the page, using a different browser, turning off my ad blocker, switched to different wifis, but nothing is working. read more
Reply Discussion Content Marketing
0 upvote
1 Reply
KPiper3
Member
May 16, 2025
I'm having the same issue. Hopefully, someone can assist us.

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