JavaScript must be installed and enabled to use these boards. Your browser appears to have JavaScript disabled or does not support JavaScript. Please refer to your browser's help file to determine how to enable JavaScript.

Academy

Search Academy for solutions or ask a question

BérangèreL on February 21, 2025

Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team

Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see read more

Reply Discussion Announcement

11 upvotes

42 Replies

YA25

Member | Platinum Partner

September 15, 2025

Certificate Not Downloading After Exam Completion I recently completed the Service Hub Software Certification and passed the exam. However, when I...read more

DObara on January 18, 2026

Cant Create Hubspot Number

Im currently enrolled in the hubspot sales hub software course and have a call practical, but I can't create a hubspot number, every time I try they say theres an error and I should try again

Reply Discussion Sales Software

0 upvote

0 Reply

MLasky on January 18, 2026

I am having trouble playing a video in my inbound marketing training.

When I try to play it it just constantly says "something went wrong while playing this video. I want to finish this training but need to be able to watch. Can someone help me?

Reply Discussion Inbound Certification

0 upvote

0 Reply

PPatil27 on January 17, 2026

About Bootcamp 2026 RSVP

I can see many Bootcamp I want to RSVP for some of them I am able see this below msg This six-week bootcamp will run from January 28, 2026 - March 4, 2026. By clicking the RSVP button below, you will be registered for the entire program and rec read more

Reply Discussion Inbound Certification

0 upvote

0 Reply

miguelelias on January 16, 2026

Problem finding my cohort number

Hello, I am currently participating in the RevOps Bootcamp on HubSpot Academy. I have reached the first exam question, which asks me to select my cohort from four options. However, I have not received any email or notification with my cohort inform read more

Reply Discussion HubSpot Design

0 upvote

0 Reply

Muhammed_Adnan on January 16, 2026

Unable to add Inound Certificate in Upwork

I am unable to add the INblound certificate provided by Hubspot inmy Upwork profile. Even this is a certificate recognised by upwork, the add to upwork option is not available in the certificate share window. Kindly resolve this issue and if someone read more

Reply Discussion Inbound Certification

0 upvote

1 Reply

chighsmith

Community Manager

January 16, 2026

Hi @Muhammed_Adnan Thank you for posting to the Community! Tagging in our Academy team to see if they can take a look here -- Hi @APernell do...read more

Larry456 on January 16, 2026

Where can I view or download the feedback for my failed practical test?

Hi, I didn’t pass the HubSpot “CMS for Developers II: Best Practices” practical test. The instructions say I should receive a grade and feedback explaining why I didn’t pass, but I haven’t received any email. Where can I find the results and feedbac read more

Reply Discussion Inbound Certification

0 upvote

3 Replies

BérangèreL

Community Manager

January 16, 2026

Hi @Larry456 and thanks for getting back to me! Let me check internally and I'll update you. Thanks for your patience! Bérangère