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BérangèreL on February 21, 2025
Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team
Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see read more
Reply Discussion Announcement
11 upvotes
42 Replies
YA25
Member | Platinum Partner
September 15, 2025
Certificate Not Downloading After Exam Completion I recently completed the Service Hub Software Certification and passed the exam. However, when I...read more
Solved
lessthandan on December 03, 2025
Certification/Learning Path For Solution Consultants/Implementation Consultants
Hello Everyone, New to HubSpot, was exposed to it a few months ago in a marketing class and wanted to learn more about implementation and development. Is this the appropriate learning path if I saw myself working as an implementation consultant read more
Reply Discussion Inbound Certification
0 upvote
4 Replies
arstern97
Participant
December 04, 2025
@lessthandan It's true—there is no single "HubSpot CRM Certified" master badge. The community is likely referring to achieving the certifications ...read more
AnnieNgAnh on December 03, 2025
Caption error in HubSpot Academy video
Hello HubSpot Academy team, I am currently taking the Social Media Marketing Certification 2 course and encountered an issue with the video captions. In one of the lessons, the captions do not display the actual spoken content. Instead, the captio read more
Reply Discussion Free Starter
0 upvote
2 Replies
BérangèreL
Community Manager
December 05, 2025
Hi @AnnieNgAnh , I hope you’re having a wonderful day! I wanted to let you know that our team is aware of this and is actively working on a so...read more
Solved
GKiely on December 02, 2025
Transfer certificates to corporate account
Hi Team, I have an inbound marketing certificate on one account ( ginakiely@hotmail.com ) and I need to transfer it to a new account ( gina.kiely@saltedstone.com ). I am getting the below error message. Is there any way you can advise or help? T read more
Reply Discussion Inbound Certification
0 upvote
2 Replies
GKiely
Participant
December 03, 2025
Thank you!
OBennett1 on December 01, 2025
Most Accurate AI Checker Tools in 2025 for Writers, Students & Professionals
I write a lot, blog posts, client copy, marketing emails and one thing I’ve learned is that even well written human content can get flagged as AI. That’s why I started testing AI checkers to make sure I’m not accidentally hurting my credibility. Aft read more
Reply Discussion Content Marketing
1 upvote
1 Reply
LCichy
Contributor
December 02, 2025
This is valuable information! Thank you for sharing.
COrellana53 on November 30, 2025
Problemas plataforma certificación del software de ventas de HubSpot
Estaba realizando el curso y al momento del primer ejercicio práctico, me indica ingresar en el menú principal a Espacios de trabajo, luego actividades de ventas y no aparece tal pestaña, tuve que buscar otra forma de crear el lead, no como fue menc read more
Reply Discussion Cursos
0 upvote
2 Replies
JOB3
Community Manager
December 03, 2025
Gracias por su paciencia @COrellana53 ! El equipo de Academy Support estara en contacto en breve en este thread. Josefina, Community Mod...read more
Solved
AUdalova on November 30, 2025
Inbound Marketing -subtitles
The English subtitles for the Inbound Marketing certification training videos are not working. I’ve already checked my cookies and settings on my own devices, and I’ve also tested the subtitles on multiple devices — same issue everywhere. I believe read more
Reply Discussion Inbound Certification
0 upvote
1 Reply
APernell
HubSpot Moderator
December 01, 2025
Hello @AUdalova , Thank you for reaching out to the academy community board! I'm happy to help out with this. The academy team is aware o...read more

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