HubSpot Academy Support

skylarmao
Membro

create a dependent list in ticket

When I try to create a dependent list by creating a new form in marketing, there is only the contact information appeared whereas I want use the ticket information.

Any one knows how to deal with it?

Thanks 

Capture.PNG

0 Avaliação positiva
2 Respostas 2
skylarmao
Membro

create a dependent list in ticket

Also another question

Is it possible for hubspot to do like 

If the Country is Australia 

And in the status drop down list, it only appears the values that related to Australia?

 

0 Avaliação positiva
jennysowyrda
Gerente da Comunidade
Gerente da Comunidade

create a dependent list in ticket

Hi @skylarmao,

 

Contact property fields are the only fields available for forms. For more information on this, I wanted to share this resource.

 

In regards to smart dependent fields, while this is not currently possible, I would recommend upvoting this idea in the ideas forum which requests this. 

 

Thank you,
Jenny

0 Avaliação positiva