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HubSpot Academy Support

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half_duplex on April 23, 2024

Create new companies from Contact Us submission or email?

Our website uses an API to drive the Contact Us form. The API generates an email to us. So, options for creating a new company are Calling HubSpot API from our backend, or Utilizing email inbox integration For option 2, can HubSpot be configu read more

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MAButt on April 22, 2024

Upwork not getting verification of HubSpot Marketing Software Certication!

Hi HubSpot Community, Attached herewith are the screenshots of the latest situation of my certification. I submitted the verification request at Upwork through HubSpot as per the SOPs. I got confirmation from HubSpot that t read more

Reply Inbound Certification

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APernell

HubSpot Moderator

April 23, 2024 14:22

Hello @MAButt , Thank you for reaching out to the academy community page! I'm happy to help out with this. I just reached out to my team and ...read more

OReshef on April 21, 2024

Can't complete practicum part of reporting certification

Hello, when attempting apply a needed practicum document as requested by the "HubSpot Reporting" course. however I can't find the chapter with both the pdf, requirements and the method to apply. I have completed and passed the required quiz but read more

Reply Agency Partner Inbound Certification

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APernell

HubSpot Moderator

April 23, 2024 14:18

Hello @OReshef , Thank you for reaching out to the academy community page! I'm happy to help out with this. What course are you taking? ...read more

AGonzalezB on April 19, 2024

"So Close"

Our team members complete the lessons and test from the course " Building Custom Reports in HubSpot " but it appears a message "So Close" "But you didn´t pass this time. Try giving it another shot." HubSpot Support say that we should try deletin read more

Reply Sales Software

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AGonzalezB

Participant

April 22, 2024 13:24

Hello Anissa @APernell the emails are: mrodriguez@iuvity.com , nquintana@iuvity.com and ytorres@iuvity.com . Arnolds

EOkongo on April 19, 2024

Hubspot practices not graded past 24 hrs

I also have exercises that aren't graded. It's been 24 hours as well. Thank you

Reply Inbound Certification

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APernell

HubSpot Moderator

April 19, 2024 17:53

@EOkongo Thank you, you are all set now. Thank you! Anissa

razane_abouhass on April 19, 2024

Social Media Marketing Course

hello, i want to know if it is possible to change my name on the certificate i received for this course because it is not written correctly. and where can i see the certificate i did receive?

Reply Inbound Certification

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razane_abouhass

Member

April 21, 2024 04:54

Hello Anissa, thank you a lot for your help. It is very helpful, much appreciated it.

LStroup on April 19, 2024

Google doc issue on practicum portion of HubSpot Architecture 1: Data Models and API

Hi there, I'm trying to work through the practicum portion of HubSpot Academy's "HubSpot Architecture 1: Data Models and API" course. As I'm working through this google doc, when I try to click the Thumbs Up icon, I'm prompted to login to my read more

Reply HubSpot Design

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MWeiser6 on April 18, 2024

Printing a Certificate

I completed the SEO course but I can't print the certificate. Every time I click the download button, it opens a Word doc with a bunch of unintelligible code. How do I print this as a PDF?

Reply Inbound Certification

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MWeiser6

Member

April 19, 2024 18:22

I am. This is what I get. It doesn't give me an option for PDF. Apparently, I'm not the only one who's had this problem.

SJJ on April 17, 2024

I am not able to view my certificate of completion on dashboard.

I have completed my Business Analytics course but I am not able to view my certificate. When I selected the dropdown menu for only show certificates, it showed no results. Can anyone please help me with this?

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APernell

HubSpot Moderator

April 17, 2024 18:19

Hello @SJJ , Thank you for reaching out to the academy community page! I'm happy to help out with this. Business Analytics is only a course ...read more

AHill89 on April 16, 2024

Not Seeing Coursework

I'm trying to take the course in Social Media Marketing, but I can't see any of the coursework. Whenever I click on it, it just brings up the same introductory video and I can't move past it. I've tried on two different browsers and I'm having the s read more

Reply Content Marketing

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APernell

HubSpot Moderator

April 17, 2024 18:16

Hello @AHill89 , Thank you for reaching out to the academy community page! I'm happy to help out with this. I want to make sure I am understan...read more

Stunio on April 16, 2024

No option of "Add to Upwork" in the SEO Certification

Hi, I have completed the SEO certification. I want to add it to my Upwork profile but there is no option for "Add to Upwork". Thanks, Sami

Reply Content Marketing

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Jnix284

Most Valuable Member | Elite Partner

April 16, 2024 20:36

Hi @Stunio there are only a few certifications that have the option to add to upwork. This option was added quite a few years ago and I haven't see...read more

AHassan136 on April 16, 2024

Dear customer, I hope this message finds you well. We wanted to bring to your attention that during

I have a problem in adding my HubSpot certificate to my Upwork profile

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