Do you mind sharing a screenshot of what happens when you click "resume"? Were you able to complete the course and the issue is that the status bar isn't updating, or are you getting stuck somewhere else?
The more screenshots, details and information you can provide the better the Community can assist!
I've viewed all of the videos, but there are several quizzes that aren't functioning properly for me, preventing me from obtaining the certification for this course.
I'm able to complete a few modules but for some, after watching all of the videos, entering the quiz, I click an answer, get no feedback on the response, am pushed to the next question until I get a blank page.
I have tried cleaning my cache, using a different computer, and signing on using a different network and still have these issues.
Here are some screenshots which hopefully provide a bit more insight. I had emailed a swf file showing a screenshare to someone on your team and they redirected me to this forum. If you'd like this file, let me know where to send it.
A screen recording with the issue reproduced in the Content Strategy Course, showing the full screen
Can you try doing a quiz from another course to check if the issue is specific to the quizzes in Content Strategy or affecting other quizzes as well.
Device type and OS (eg. Windows on Windows 10, macOS 10.13 High)
If you cannot upload the har file to a cloud based location, please let me know.
Additionally, please note that the Content Strategy Course is a course and not a certification. It does not have a certification associated with it, so even after completing the course, there will not be a physical certification to download.
The team took a look at the har file, however they were not able to find any errors within the file.
Do you mind collecting another har file and ensuring that you attempt the quiz while the har file is recording? Step 5 in the har file guide is when you should click "quiz yourself" to ensure you are capturing the event in the har file.
Thank you again for your patience! While we're waiting on actionable next steps, I did want to suggest that if there are any updates available for the browsers you are working on, can you please ensure your browsers are up to date?