Nurture Leads and Customers With HubSpot Track - Not Complete

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一般投稿者

Hello, I have watched each of the Videos and completed the Lessons in the Nurture Leads and Customers with HubSpot Track, however, it still states that I have a few seconds remaining. I have gone through this track twice.

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受理された解決策
コミュニティー管理者

Hey @sarahw 

 

we finally identified the source of the problem and provided a quick fix to the current situation. We are working on preventing the issue to happen again 

 

Could you please confirm whether the course is now seen as completed or not? It might be necessary to act on any of the content (e.g run a video or a quiz) in order to trigger an update.

 

Thank you

Sharon

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コミュニティー管理者

Hey @sarahw 

 

I've checked on the systems and appears that you have completed the Nurture Leads and Customers With HubSpot track. 

Could you please advise where you are seeing this information? If you could provide a screenshot it would be great.

 

Thank you

Sharon

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一般投稿者

Hi @sharonlicari , absolutely. See below.

 

Annotation 2019-07-10 081242.pngAnnotation 2019-07-10 081318.pngAnnotation 2019-07-10 081332.png

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一般投稿者

Any other ideas? It still shows a few seconds remaining...

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コミュニティー管理者

Hey @sarahw 

 

I will reach out my team about this. As soon I have an update I will come back to you

 

Thank you

Sharon

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コミュニティー管理者

Hey @sarahw 

 

I hope you are having a great day so far! I am wondering if you could advise if you still seeing the few seconds remaining?

 

Thank you

Sharon

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一般投稿者

Hi Sharon, I am not seeing the "few seconds remaining", however, the track is still showing under In Progress instead of Completed.

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コミュニティー管理者

Hey @sarahw 

 

I apologize for the delay response. My team was able to identify the issue and deployed a resolution. Please let me know if you are able to see the track as Complete. 

 

Thank you

Sharon

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一般投稿者

Hi @sharonlicari, it is still showing as I have a few seconds remaining in the course. I have logged out and back in as well as cleared cache/history.

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コミュニティー管理者

@sarahw Thank you for your fast response, could you please send me a new screenshot?

 

Best,

Sharon

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一般投稿者

HS.png

HS1.pngHS2.pngHS3.png

コミュニティー管理者

Hey @sarahw 

 

we finally identified the source of the problem and provided a quick fix to the current situation. We are working on preventing the issue to happen again 

 

Could you please confirm whether the course is now seen as completed or not? It might be necessary to act on any of the content (e.g run a video or a quiz) in order to trigger an update.

 

Thank you

Sharon