Missing certification

[cherylw]

Completed Inbound course, passed exam & rec'd email. Cannot get certification. Requested info inline below. 

1. The email address you completed the certification with: martianname@gmail.com

2. The name of the certification: Inbound

3. The browsers you have tried loading the content in (name and version) Chrome Version 75.0.3770.100 (Official Build) (64-bit),  Microsoft Edge 42.17134.1.0

4. Screenshot of the teams tab within your learning center

5. Screenshot of the track tab of your learning center (after searching for your specific certification)

[jennysowyrda]

HI @cherylw,

Are you still experiencing this issue? Do you mind confirming the issue persists across multiple browsers?

I am seeing the certification on my end, so I will send it to you directly in the meantime.

Thanks,
Jenny

[MonikaN]

Even I have the same issue with Hubspot Marketing software certification. I received Breakdown but not certification.

Any suggestions on what to do?

Thank you.

[jennysowyrda]

HI @MonikaN,

Can you please follow the steps outlined here? 

Thank you,
Jenny