HubSpot Academy Support

celmer
Mitglied

Invalid assessment login issue with certification

lösung
I just finished the course on Growth Driven Design and am trying to take the test to get the certification but there is some sort of assessment login error that I can't seem to correct and it does not happen on any of the other modules. 
 
Any ideas?
0 Upvotes
1 Akzeptierte Lösung
Julien
Lösung
Academy-Team
Academy-Team

Invalid assessment login issue with certification

lösung

Hey @celmer and @Oliver. We made some updates to the GDD content last night and it looks like the assessment password/entry hash was the one thing that did not get updated. I have gone in and fixed this so you should be ok to go in and take the exam now. 

 

Apologies for the inconvenience and let me know if you are still having trouble!

Lösung in ursprünglichem Beitrag anzeigen

0 Upvotes
11 Antworten
roisinkirby
HubSpot-Produktteam
HubSpot-Produktteam

Invalid assessment login issue with certification

lösung

Hey @celmer could you provide a screenshot of the error?

0 Upvotes
Oliver
Mitglied

Invalid assessment login issue with certification

lösung

@roisinkirby

I think I have the same problem, please find attached the screenshot.

GDD test.png

Julien
Lösung
Academy-Team
Academy-Team

Invalid assessment login issue with certification

lösung

Hey @celmer and @Oliver. We made some updates to the GDD content last night and it looks like the assessment password/entry hash was the one thing that did not get updated. I have gone in and fixed this so you should be ok to go in and take the exam now. 

 

Apologies for the inconvenience and let me know if you are still having trouble!

0 Upvotes
Marianilsen
Mitglied

Invalid assessment login issue with certification

lösung
I am having the same problem with logging in. Am I supposed to use my HUB ID where is says assessment ID? I can't log in. It says invalid assessment login.
0 Upvotes
Julien
Academy-Team
Academy-Team

Invalid assessment login issue with certification

lösung

Hey @Marianilsen,

The assessment ID should be automatically filled in for you if you are accessing the exam from your portal. If you try to access the exam by copy pasting the URL it won't work. Make sure that you are going to the exam from your portal.

 

If you try this and still are unable to access the exam can you let me know which exam you are having trouble with and provide me your HubID so I can take a look?

Best,

Julien

0 Upvotes
roisinkirby
HubSpot-Produktteam
HubSpot-Produktteam

Invalid assessment login issue with certification

lösung

Thanks @Julien!

0 Upvotes
Leif
Teilnehmer/-in

Invalid assessment login issue with certification

lösung

Having this issue.

0 Upvotes
Julien
Academy-Team
Academy-Team

Invalid assessment login issue with certification

lösung

Hey @Leif,

 

Sorry to hear that you are experiencing this issue! Would you mind providing me the assessment that you are trying to take as well as a link to how you are trying to take it?

 

Once I have these I can dig a bit more into what might be causing the issue.

Best,

Julien

Leif
Teilnehmer/-in

Invalid assessment login issue with certification

lösung

Inbound Certification.

 

then the link is.. It is now okay. Wow.

https://hubspot.testcraft.com/Assess.aspx?guid=DD457173476F46C1BBEBFD325AE70913&a=S1

Thank you!

0 Upvotes
Julien
Academy-Team
Academy-Team

Invalid assessment login issue with certification

lösung

No problem, good luck!

0 Upvotes
celmer
Mitglied

Invalid assessment login issue with certification

lösung

Works now. Thanks!