I need my Full name in Inbound certificate instead of my email address

SOLVE
New Contributor

I completed my inbound certification today and it has my email address mentioned in it instead of my full name "Sunil Passi". Can this be changed?? thanks

Reply
0 Upvotes
2 Accepted solutions

Accepted Solutions
Academy Team

Hi @Neel44,

Thanks for reaching out. Would you be able to attach a picture of your certificate here? It would also help if you can give us the email address that you got certified on. 

 

As for the issue, the certification should pull from the First Name and Last Name fields on your account so you may have the email address in one of those fields. Here's how to check and change your name: https://knowledge.hubspot.com/account/how-do-i-change-a-user-s-name

 

Best,

Julien

Reply
0 Upvotes
HubSpot Moderator

Hi @Neel44!

 

Thanks for reaching out! Yes you can change the name on your certification badge by going into your HubSpot account and following these instructions.

 

I hope this helps,

Cristina 

4 Replies 4
Academy Team

Hi @Neel44,

Thanks for reaching out. Would you be able to attach a picture of your certificate here? It would also help if you can give us the email address that you got certified on. 

 

As for the issue, the certification should pull from the First Name and Last Name fields on your account so you may have the email address in one of those fields. Here's how to check and change your name: https://knowledge.hubspot.com/account/how-do-i-change-a-user-s-name

 

Best,

Julien

Reply
0 Upvotes
New Contributor

Thanks Julien. I was able to change it Smiley Happy

Reply
0 Upvotes
HubSpot Moderator

Hi @Neel44!

 

Thanks for reaching out! Yes you can change the name on your certification badge by going into your HubSpot account and following these instructions.

 

I hope this helps,

Cristina 

Highlighted
New Contributor

Thanks Cristina. I was able to change it Smiley Happy

Reply
0 Upvotes