First Login Redirecting to Academy Page

Highlighted
New Contributor

Hi, 

 

I started using the HubSpot Academy Account for a month.

Then, created a company and started updating the data there. 

The problem is I always landed on the "Academy Page" instead of "Sales Dashboard"  whenever signing in to my HubSpot account and that problem happens to other users on my company account as well. 

 

Therefore, I would like to fix and change my company as private account not as academy account. 

 

Can anyone help me fix this one please ? 

 

Best Regards.

 

 

 

Reply
0 Upvotes
3 Replies 3
HubSpot Moderator

Hi @emmy,

 

Thank you for reaching out! If you clear out your browser cache and cookies and then log in again, this should actually help fix this redirecting issue!

 

Best,

Cristina 

Reply
0 Upvotes
New Contributor

Hi @caiello , 

 

I have tried clearing the browsing history and it still doesn't work. 

I also tried with using Incognito tab and it still doesn't work. 

The "https://app.hubspot.com/login" keeps redirecting me to the "hubspot.com/home.beta" then, ended up with "https://app.hubspot.com/academy/" page. Smiley Sad

 

Best Regards,

Emmy

Reply
0 Upvotes
HubSpot Moderator

Hi @emmy ,

 

Thanks for clarifying! Which account are you trying to log into when seeing this redirect? I'm seeing that you are currently a user in three different accounts. This issue is usually due to how something is caching in the browser you are using.

 

Best,

Cristina

Reply
0 Upvotes