HubSpot Academy Support

echow22
Member | Diamond Partner
Member | Diamond Partner

Exercises on HubSpot Sales Software Certification

Hello,

 

I have completed all the necessary practical exercises for the sales software exam and scored a passing grade. However, the system only registers 4/5 exercises completed and I can't get to the practicum stage. Is there a way to update this?

 

Screen Shot 2018-03-13 at 1.05.29 PM.png

 

The account I am using is elena@jaxzenmarketing.com

Thanks! 

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10 Replies 10
jennysowyrda
Community Manager
Community Manager

Exercises on HubSpot Sales Software Certification

Hi @echow22

 

Have you made a meetings link yet? Based on what I am seeing on the back end, it looks like that is the task you have left. 

 

If you have completed this task, please let me know (screenshots showing your meetings tool would be great!). 

 

Thanks,
Jenny

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echow22
Member | Diamond Partner
Member | Diamond Partner

Exercises on HubSpot Sales Software Certification

Hi, I've tried but it keeps saying that I can't connect.

 

Screen Shot 2018-03-15 at 8.21.32 AM.png

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jennysowyrda
Community Manager
Community Manager

Exercises on HubSpot Sales Software Certification

Hi @echow22

 

Is your calendar hosted by Gmail or Office? If you can share the email address associated with your calendar, I can take a look on my end. 

 

Thank you, 
Jenny

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Galem
Member

Exercises on HubSpot Sales Software Certification

Hello,

 

I am having the same issues. Can you help? The email associated with my account is: imckenzie1@babson.edu

 

Thank you!

 

Galem

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jennysowyrda
Community Manager
Community Manager

Exercises on HubSpot Sales Software Certification

Hey @Galem

 

I responded to your other post as well: https://community.hubspot.com/t5/Learning-Centre-Help/Exercises-on-HubSpot-Sales-Software-Certificat... , but you need to send an email using an email template in order to complete your certification. 

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Mark215
Member | Gold Partner
Member | Gold Partner

Exercises on HubSpot Sales Software Certification

Hi,

 

I'm having the same issue and is preventing me from moving forward with my certification. How can I fix this?

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Mark215
Member | Gold Partner
Member | Gold Partner

Exercises on HubSpot Sales Software Certification

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jennysowyrda
Community Manager
Community Manager

Exercises on HubSpot Sales Software Certification

Hi @Mark215

 

You also need to send an email using an email template created in your portal. Please let me know if you encounter any issues after completing that task.

 

Thanks, 

Jenny

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Mark215
Member | Gold Partner
Member | Gold Partner

Exercises on HubSpot Sales Software Certification

@jennysowyrda I've checked all menus within my dashboard and cannot find that option.

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jennysowyrda
Community Manager
Community Manager

Exercises on HubSpot Sales Software Certification

Hey @Mark215

 

The templates tool is under sales tools>templates. You can follow this guide to create a template. 

 

Thanks, 
Jenny

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