Certificate display name

New Contributor

Does anyone know how to change the name on your certificate? It displays my email instead of my name... 

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Community Manager

Hi @kmsaechao,

 

Do you have your name set up within HubSpot (under profile and preferences)? That should be where the information is pulling from.

 

Thanks,
Jenny


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New Contributor
My name is correct under profile and preferences, however it’s still showing my email on my certificate.
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Community Manager

Hi @kmsaechao,

 

Can you share the name of the certification you completed? I can take a look and see if I can regenerate it with your name on my end.

 

Thanks,
Jenny 


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New Contributor

I'm having the same issue as well. Cpuld you please help me? 

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Community Manager

HI @Designt,

 

Can you share the name of the certification you completed? I can take a look and see if I can regenerate it with your name on my end.

 

 


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New Member

my certificate is showing email address instead of my name

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Community Manager

Hi @chamokbiswas,

 

Do you mind sharing the name of the certification you completed? If you can also share a screenshot of what you are seeing and confirm your name is set under profile and preferences, that would be great.

 

Thank you,
Jenny


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New Contributor

hi, I am facing same challenge. My certification is reflecting my email address rather than my name.

Name of certificate is Inbound. 

Please help.

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