Academy Release Notes

Jaycee_Lewis
by: Community Manager
Community Manager

Academy Short | How to Use Breeze Assistant for Service

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Looking for a way to speed up ticket resolution without sounding like a robot? Our latest Academy On-the-Go video shows you how Breeze Assistant is built to help service teams do just that.

 

Join Inbound Professor Adriti Gulati (@agulati ) as she demonstrates how to use Breeze Assistant in your service workflow. You'll learn how to leverage your CRM data and brand voice to draft contextual, on-brand replies, summarize entire ticket conversations, and refine your knowledge base articles — all from one place.

 

Watch the full video to see how to deliver personalized, efficient support!