Academy Release Notes

Jaycee_Lewis
by: Community Manager
Community Manager

Academy Short | Exploring Customer Journey Reports

 

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Ever wished you could see the exact path a lead takes before they become a customer? When you don't know which touchpoints are working, it's impossible to optimize your strategy. Our latest Academy On-the-Go video is here to help you map it all out.

 

Join Senior Professor Julie Lugten for a step-by-step guide to creating and customizing customer journey reports in HubSpot. You'll learn how to manually build reports to track key milestones and how to use Pathfinder to automatically discover the common routes your customers take. This video will help you visualize your data to find high-performing channels and fix conversion drop-offs.