HubSpot Academy Support

vzinga
Member

Progress of my course Marheting is deleted

why has the progress of my inbound marketing course been canceled before taking the exam?

 

is not there 'a chat or a support to ask how to recover?

 

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Julien
Academy Team
Academy Team

Progress of my course Marheting is deleted

Hey @vzinga,

Thanks for reaching out. The progress is based on email address. If you have changed email addresses or portals that progress will not carry over. 

The progress just acts as a placeholder and doesn't prevent you from finishing the course and achieving your certification. 

Hope this helps!

- Julien

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