Email marketing certification exam passed but certification not received

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New Contributor

I completed the email marketing course and am not able to access my certification.Screen Shot 2019-03-28 at 3.44.36 PM.pngScreen Shot 2019-03-28 at 3.44.16 PM.png

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Community Manager

Thank you for reporting @alexdelrio

 

I am investigating this matter with the team and will update you as soon as I have next steps! 

 

Best,
Jenny


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New Contributor

Thanks, @jennysowyrda!

 

I appreciate you looking into it!

 

Best,

Alex

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Community Manager

Hi @alexdelrio,

 

The team has been working on resolving this and it should be all set! Can you please see if you are able to retrieve your certificate now? 

 

Thank you,
Jenny


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