APIs & Integrations

MStav
Member

text input missing from non hubspot forms on wordpress

SOLVE

Hello, 

 

I recently installed the hubspot plug in on wordpress but from that time my non-hubspot forms changed. When someone submits a non hubspot form, I get his info (name, email) but the text input is missing, so actually I cannot see his message. How can I fix this issue?

 

Thank you!

0 Upvotes
1 Accepted solution
MStav
Solution
Member

text input missing from non hubspot forms on wordpress

SOLVE

Hello Aleeson, 

 

Thank you for your reply.

 

Actualy I solved the problem by copying the form on hubspot and creating new properties, including a message property. 🙂 

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2 Replies 2
Aleeson
HubSpot Employee
HubSpot Employee

text input missing from non hubspot forms on wordpress

SOLVE

Hey there MStav- Cheers for engaging with the community.

 

Can you link the form itself/the page the form is on, and I can advise on why HubSpot might not be picking up this particular field?

0 Upvotes
MStav
Solution
Member

text input missing from non hubspot forms on wordpress

SOLVE

Hello Aleeson, 

 

Thank you for your reply.

 

Actualy I solved the problem by copying the form on hubspot and creating new properties, including a message property. 🙂