APIs & Integrations

nutan1
Participant

"The item "HTML" can't be copied. The selected account doesn't have the required permissions to use this asset" error occurs at the time of copying website template from one portal to another using copy to portal option

"The item "HTML" can't be copied. The selected account doesn't have the required permissions to use this asset" error occurs at the time of copying website template from one portal to another using copy to portal option

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1 Réponse
IsaacTakushi
HubSpot Employee
HubSpot Employee

"The item "HTML" can't be copied. The selected account doesn't have the required permissions to use this asset" error occurs at the time of copying website template from one portal to another using copy to portal option

@nutan, I cannot help you if you do not include more information.

Please answer the following:

  1. What is the Hub ID of the account you are working in?
  2. Share a link to the template you are trying to copy.
  3. What is the Hub ID of the account to which you are attempting to copy the template?

Isaac Takushi

Associate Certification Manager
0 Votes