Nov 28, 2022 4:49 PM
Hello, our integration consumes an endpoint that returns all engagements regardless of type, using the v1 Endpoint below:
We are in the process of updating to the new v3 endpoints, but I don't see a unified engangements endpoint, only endpoints for individual engagements types like calls, emails, etc.
Does the v3 not include an endpoing for "ALL " engagements like v1 did?
Nov 30, 2022 2:04 PM
Hey, @sm_kt 👋 To confirm, you are not missing an option here. The v3 and v4 endpoints are split out by object, and there is not an all-in-one or consolidated call for Engagements with these endpoints.
I understand why this is challenging, and I don't want you looking for a solution that doesn't exist with these specific endpoints.
Please note, that unless explicitly flagged, legacy endpoints are considered stable and supported.
Nov 30, 2022 3:44 PM