APIs & Integrations

Nicolai
Mitglied

"Email Email" isn't a valid email address on Form submissions via Forms API

We're seeing a weird error message on all form submissions, see screenshot:

Error message: This value wasn't passed to the contact record. 'email@email.com email@email.com' isn't a valid email address.

Despite throwing an error notification, the form submission seems to be correctly attaching itself to the user with the non-duplicated version of their email address. Afaik, we haven't changed the way we use the Forms API and we never saw this error messages until about ~1 month ago.

Is anybody else seeing this issue? Any ideas on how to solve this?

0 Upvotes
3 Antworten
robertainslie
HubSpot Employee
HubSpot Employee

"Email Email" isn't a valid email address on Form submissions via Forms API

Hi @nicolai,

Looking at the request body, it appears that you are including the email parameter 2 times. If you do a search on that response for email=test7-3.e%40makeschool.com and you'll see it represented twice.

Your code should be fixed so that email is only included once in the request body.

robertainslie
HubSpot Employee
HubSpot Employee

"Email Email" isn't a valid email address on Form submissions via Forms API

Hi @nicolai - Can you provide more detail about the actual request that's being made (particularly the raw request URL, headers, and body)

0 Upvotes
Nicolai
Mitglied

"Email Email" isn't a valid email address on Form submissions via Forms API

@Robert_Ainslie

opening connection to forms.hubspot.com:443...
opened
starting SSL for forms.hubspot.com:443...
SSL established
<- "POST /uploads/form/v2/1551245/41aa66ed-e3d8-4343-babf-50a1774ee439 HTTP/1.1\r\nAccept-Encoding: gzip;q=1.0,deflate;q=0.6,identity;q=0.3\r\nAccept: */*\r\nUser-Agent: Ruby\r\nConnection: close\r\nHost: forms.hubspot.com\r\nContent-Length: 2035\r\nContent-Type: application/x-www-form-urlencoded\r\n\r\n"
<- "birth_day=3&birth_month=2&birth_year=2004&code=&cohort_id=QU1TQ29ob3J0LTU2&cohort_name=San+Francisco+Summer+Academy&email=test7-3.e%40makeschool.com&firstname=test7-3&friend=&gender%5B%5D=female&lastname=test7-3&race%5B%5D=americanIndianOrAlaskaNative&year_2017_app_idea_or_improvement=test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+&year_2017_city_of_residence=asdf&year_2017_coding_level=newbie&year_2017_country_of_residence=Albania&year_2017_explain_things_built=test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+&year_2017_highest_education_level=Middle+School&year_2017_i_am_older_than_13_checkbox=true&year_2017_middle_school_name=asdfasdf&year_2017_phone_number=234457789&year_2017_us_citizenship_type=US+Citizen&year_2018_sa_explain_referral=test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+&year_2018_sa_happiness_with_access_to_cs_education=test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+test+&year_2018_sa_housing_interest=I+am+local+to+San+Francisco+and+do+not+need+housing&year_2018_sa_ios_or_web%5B%5D=iOS+development+track+%28Swift%2C+Apple+computer+required%29&year_2018_sa_own_macbook=Yes&year_2018_sa_referral_sources%5B%5D=Google+Search&year_2018_sa_scholarship_interest=No&zip=234q3452&form_status=submitted&email=test7-3.e@makeschool.com&hs_context={}"
-> "HTTP/1.1 302 \r\n"
-> "Date: Wed, 04 Jul 2018 00:14:05 GMT\r\n"
-> "Content-Length: 0\r\n"
-> "Connection: close\r\n"
-> "Set-Cookie: __cfduid=d415b9a6a85042364218fa055371eb4671530663245; expires=Thu, 04-Jul-19 00:14:05 GMT; path=/; domain=.hubspot.com; HttpOnly\r\n"
-> "Access-Control-Allow-Credentials: false\r\n"
-> "Cache-Control: max-age=0, no-cache, no-store\r\n"
-> "Location: https://www.makeschool.com/apply/thank-you?id=41aa66ed-e3d8-4343-babf-50a1774ee439&submissionGuid=1363e567-f2f9-4112-bb81-7c5d14e5a1ac\r\n"
-> "X-Trace: 2BFB7093332BC0F5D0314594D9363A3FE3649C86EB000000000000000000\r\n"
-> "Strict-Transport-Security: max-age=2592000\r\n"
-> "Expect-CT: max-age=604800, report-uri=\"https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct\"\r\n"
-> "Server: cloudflare\r\n"
-> "CF-RAY: 434d63c4ec6b6d66-SJC\r\n"
-> "\r\n"
reading 0 bytes...
-> ""
read 0 bytes
Conn close
0 Upvotes