ownerId vs createdBy for Engagement CALLS

[max12345]

I see Engagements return both ownerId & createdBy.

Which of these (ownerId vs createdBy) should be used to identify the user who placed the CALL.

Also, since there is no api to get Owner by ID, will this https://developers.hubspot.com/docs/methods/owners/get_owners return ALL owners in a single response ?

[cbarley · Accepted solution]

Hi @max12345 , you should be using ownerId for the person that creates the calls. And yes, there's no get Owner by id, but you can use the email query parameter to search for an owner by email. Otherwise, you should get a full list of owners in the response.