APIs & Integrations

ashuuas
Mitglied

getting error while creating ticket from V3 Api

lösung

i m getting error while creating Ticket from V3 and input json im prividing is this 

{
  "hs_pipeline""support_pipeline",
  "hs_pipeline_stage""open",
  "hs_ticket_priority""Low",
  "hubspot_owner_id""169525193",
  "subject""troubleshoot report"
}
 
errro message is :
{
    "status""error",
    "message""Error creating TICKET.  Some required properties were not set.",
    "correlationId""647ce681-822f-4c76-ac64-7595c4840416",
    "context": {
        "properties": [
            "hs_pipeline_stage"
        ]
    },
    "category""VALIDATION_ERROR"
}
0 Upvotes
1 Akzeptierte Lösung
dennisedson
Lösung
HubSpot-Produktteam
HubSpot-Produktteam

getting error while creating ticket from V3 Api

lösung

@ashuuas , Try changing the hs_pipeline and hs_pipeline_stage values to their numeric ids.

eg:

{
    "properties": {
        "content": null,
        "hs_pipeline": "0",
        "hs_pipeline_stage": "1",
        "subject": "new ticket"
    }
}

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Lösung in ursprünglichem Beitrag anzeigen

0 Upvotes
2 Antworten
ashuuas
Mitglied

getting error while creating ticket from V3 Api

lösung

Yes and thankyou ..

0 Upvotes
dennisedson
Lösung
HubSpot-Produktteam
HubSpot-Produktteam

getting error while creating ticket from V3 Api

lösung

@ashuuas , Try changing the hs_pipeline and hs_pipeline_stage values to their numeric ids.

eg:

{
    "properties": {
        "content": null,
        "hs_pipeline": "0",
        "hs_pipeline_stage": "1",
        "subject": "new ticket"
    }
}

Join us on March 27th at 12 PM for the Digital Essentials Lab, an interactive session designed to redefine your digital strategy!
Engage with expert Jourdan Guyton to gain actionable insights, participate in live Q&A, and learn strategies to boost your business success.
Don't miss this opportunity to connect and grow—reserve your spot today!

0 Upvotes