crm sync

[Vasanthakumar]

Is there a way to sync the bounced email from HubSpot into the CRM.

 Need to show the bounced reason into the CRM with the respective contact/

[Vasanthakumar]

Any help is really appreciated

[IsaacTakushi · Accepted solution]

Welcome, @Vasanthakumar.

Could you clarify what you mean by "the CRM?" The HubSpot CRM already displays bounces and bounce reasons, so are you referring to an external CRM?

The Email Events API surfaces BOUNCE events for HubSpot marketing emails, but it is not possible to retrieve bounce events for one-to-one emails via an API, as those messages are sent through a connected inbox.