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APIs & Integrations

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mochi15 on March 17, 2025

Connection Reset

Hi HubSpot Team, We are experiencing an intermittent connection reset error when calling HubSpot APIs. Below is a sample error log. This issue is also occurring with other HubSpot APIs. We would like to understand the possible reasons behind thi read more

Reply Companies Developer tools Professional SDK

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1 Reply

Tariqqq

Member

March 17, 2025 05:34

@mochi15 wrote: Hi HubSpot Team, We are experiencing an intermittent connection reset error when calling HubSpot APIs. Below is a sample err...read more

JZhao on March 16, 2025

Does hubspot API support multi-region?

My application is running in AWS Sydney region and it calls Hubspot API to create companies and contacts. I am planning to deploy applications in UK which also needs to call the same Hubspot API. I wonder if the API support multi-region by default. read more

Reply CMS Content Companies Contacts Timeline and Extensions APIs

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Tariqqq

Member

March 17, 2025 02:50

@JZhao wrote: My application is running in AWS Sydney region and it calls Hubspot API to create companies and contacts. I am planning to deploy...read more

Nizar2 on March 16, 2025

API: Simple custom Object POST not working

Hi everyone! So, I have a custom record with 4 properties. I want to create a new record of this object. i do POST to api.hubapi.com/crm/v4/objects/2-41795069 the body is as follow: { "properties": [ { "name": "external_id", "color" read more

Reply Free

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Nizar2

Member

March 17, 2025 02:05

Hey @GiantFocal , Thanks for your reply! Unfortunately, that what I was trying for the past couple of days with no success. No errors. The ...read more

MD14 on March 16, 2025

SSO for Customer Portal

Hi, I am trying to implement OIDC workflows in our authorisation server so that users in our application can access their tickets in the Customer Portal. Both the authorise and token endpoints are invoked and responses are sent as expected b read more

Reply oAuth

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MD14

Member

March 17, 2025 02:06

Hi Jaycee, Thanks for the reply. I have implemented OIDC in our server and as part of that change, we are required to return a token (in JWT ...read more

LRomier on March 16, 2025

Linking an uploaded file in HubDB

Hi everyone, I am trying to create a HubDB row with a previously uploaded file. Unfortunately, the documentation ( https://developers.hubspot.com/docs/guides/api/cms/hubdb#add-table-rows ) contains many use cases except files. This code read more

Reply CMS Content SDK

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1 Reply

SteveHTM

Key Advisor | Partner

March 16, 2025 21:28

@LRomier - I'm not sure I have the solution here, but as you probably know, uploaded files from forms and attchements to emails are treated in a so...read more

danielle_little on March 15, 2025

Help with UI Button Row

Let me start by saying that I am not a developer - I have spent quite a bit of time already attempting to make this work and alas, here I am. The snippet below is for UI buttons on the Deal object that will hyperlink to open the link in a new tab. T read more

Reply Deals Developer tools

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evaldas

Key Advisor | Platinum Partner

March 15, 2025 12:04

Hi @danielle_little , Looking at your code, it looks like the <div> elements would be causing the issue, as it is not a supported compon...read more

BEvans87 on March 14, 2025

Upsert API error "Contact Already Exists" Conflict

We are using /crm/v3/objects/contacts/batch/upsert to create/update contacts in HubSpot but it is returning the following. "status": "error", "message": "Contact already exists. Existing ID: 106003670396", "correlationId": "c43303a read more

Reply Contacts Timeline and Extensions APIs

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Jaycee_Lewis

Community Manager

March 17, 2025 01:53

Hey, @BEvans87 👋 I don't believe you are missing any additional documentation. This is the expected behaviour for this endpoint. You are not the...read more

lshroff on March 14, 2025

Failing PCI Vulnerability Scan

Hello, We ran a PCI scan on our HubSpot website, and we are failing an element of our PCI scan with the scan stating that they found a vulnerability with SSL servers using TLS 1.0. In our Settings -> Domains and URLs, all our domains are read more

Reply Developer tools

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1 Reply

Josh

Recognized Expert | Diamond Partner

March 14, 2025 13:26

Hi @lshroff , One thing you can check is that your TLS setting is set to 1.2+ for all domains on the account; which would include subdomains, ...read more

RC_ZM0314 on March 14, 2025

HubSpot AI ChatBot for session based logged in user

Hi, I have a live AI Chatbot in HubSpot but when I integrated it on my custom website, the chatbot shows the conversations for all the users logged in to my website. How can I customize this chatbot to be personalized for each user logged i read more

Reply Developer tools

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Jaycee_Lewis

Community Manager

March 17, 2025 01:46

Hey, @RC_ZM0314 👋 Thanks for your question. To set the correct expectations, please note this is a peer-to-peer support forum. If you need to ...read more

EFrance3 on March 14, 2025

Create Help Desk Ticket with Email conversation

I'm trying to use the HubSpot API to create a new Help Desk ticket when there are particular errors within our software as we need to notify customers about them. I can create a ticket using POST https://api.hubapi.com/crm/v3/objects/tic read more

Reply Email

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SteveHTM

Key Advisor | Partner

March 16, 2025 21:38

@EFrance3 - the issue I think is one that I have complained about many times over to the Helpdesk team and has been comprehensively ignored. My ass...read more

Boomika on March 14, 2025

Request for Guidance on Creating a Custom Cookie for a Contact

I am currently working with the necessary cookies provided by HubSpot, but I would like to create an additional custom cookie specifically for a contact in my system. However, I would prefer not to write the code on my end. Could someone assist read more

Reply Free

0 upvote

2 Replies

Boomika

Member

March 17, 2025 01:13

Sorry for the confusion earlier! I’m not looking to drop a cookie for a particular contact, but rather for all contacts. Specifically, I’d like to s...read more

SIDDESHWARI_S on March 14, 2025

How to access the necessary cookie `hs_login_email`?

Hi, Currently, in my application, Hubspot is tracking the user mail id with the cookie hs_login_email, How Can I utilize this cookie in my application? It seems to be undefined when I consoled it and not available in document.cookie? Thank read more

Reply Email

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SIDDESHWARI_S

Member

March 16, 2025 06:28

Hi @TomM2 , Thanks for the idea of private apps. Let me dive deep my question here. In my application, the hubspot is tracking as below. ...read more