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APIs & Integrations

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blamine81 on February 01, 2023
Order workflow extension actions
Hello, We have developed an app that extends the workflow action. We had certain order, then we added new actions and we want to re-order the actions (see attached screen). Unfortunately, even if we define them by order, when we de read more
Reply Timeline and Extensions APIs Workflows
0 upvote
1 Reply
Jaycee_Lewis
Community Manager
February 02, 2023 14:34
Hi, @blamine81 👋 Thanks for reaching out. Let's see what the community has to say. Hey, @jpsanchez , do you have any experience with Workflow E...read more
Jonathan_S on February 01, 2023
Sync User-Activites like Mail opend/Click on link to MS Dynamics CRM
Hi we want to sync all User activities in Hubspot to our MS Dynamics Cloud CRM . I know that this is not possible with the standard Hubspot to MS Dynamics CRM integration. Is it possible via the API to sync data like Notice, Calls, Tasks and most i read more
Reply Timeline and Extensions APIs Webhooks
0 upvote
1 Reply
Jaycee_Lewis
Community Manager
February 02, 2023 14:39
Hi, @Jonathan_S 👋 Have you already checked out these resources — Email Events API Overview and CRM API | Engagements ? Best, Jaycee
Solved
jomasjoao on January 31, 2023
Properties are missing options object
I have a problem, with the usage of properties API https://developers.hubspot.com/docs/api/crm/properties When I use it to get some specific properties, like: hs_call_disposition of object calls, the API returns me the property WITHOUT the opti read more
Reply Timeline and Extensions APIs
0 upvote
4 Replies
Accepted Solution
Jaycee_Lewis
Community Manager
January 31, 2023 13:02
Hey, @jomasjoao 👋 I found this to be confusing as well. To get the values for the call disposition property, you have two options: You can f...read more
ATzikas on January 24, 2023
Scope Setting for the Workflows API
If I want to use the Workflows API - what scope setting do I need to enable on my app? Do I just need to Read and Write to the following scope? crm.objects.contact
Reply Developer tools Timeline and Extensions APIs Workflows
0 upvote
2 Replies
ATzikas
Participant
January 25, 2023 12:32
Youre awesome! I will get back to you when I get a chance!
soccery387 on January 21, 2023
Custom Action Workflow fields not passed to actionUrl
We have created a custom workflow action custom app. We defined the custom action definition and set the objectRequestOptions. (alt_phone_2, etc. are custom fields in the account). When we see the payload come through, it only includes email, fir read more
Reply Timeline and Extensions APIs Workflows
0 upvote
1 Reply
Jaycee_Lewis
Community Manager
January 23, 2023 11:33
Hey, @soccery387 👋 It looks like you are only getting the default properties returned from your request. Can you share the request here? So th...read more
Wakira on January 19, 2023
Webhook in tickets
I'm trying to create a webhook for ticket events, but I would like to do it with custom properties, does anyone know if there is any possibility?
Reply Timeline and Extensions APIs Webhooks
0 upvote
1 Reply
Jaycee_Lewis
Community Manager
January 20, 2023 09:23
Hey, @Wakira 👋 Thanks for reaching out. Can you tell the community where you are getting stuck? For example, can you create the webhook subscrip...read more
MNolan9 on January 19, 2023
Zoho <> HubSpot Sync - Limit Api calls (checking every record constantly)
Hey Community, Looking for help / best practices on Zoho <> HubSpot Sync. Seems the client is experiencing exhausting of the API calls in Zoho due to syncing. Configured syncing to only allow lifecycle stage of SQL or higher and even tho read more
Reply Timeline and Extensions APIs
0 upvote
2 Replies
MNolan9
Member
January 23, 2023 07:52
Thanks Jaycee. Yes confirming that client is using https://app.hubspot.com/ecosystem/--------/marketplace/apps/sales/crm/zoho-crm-data-sync . ...read more
ccc_choni on January 17, 2023
Sudden Error 500
Hi! We have an integration that have been working for quite some time. Suddenly we get a block of 500 errors like the following: Request ID: 0e663bb8-b2e8-453b-93c3-7a3d7b93471a Response: {"status":"error","message":"There was an error pr read more
Reply Timeline and Extensions APIs
0 upvote
1 Reply
Jaycee_Lewis
Community Manager
January 18, 2023 10:16
Hi, @ccc_choni 👋 Thanks for reaching out. Is this issue persisting? Can you provide additional details about the endpoint you're using? ...read more
Solved
hsusernk on January 09, 2023
Getting the association label of the association between two specific objects
Hi! Is there any way to get the association label / id of the association between two specific objects in an API request? I have set a custom association label for contacts and deals and am now trying to access the contacts associated to a give read more
Reply Contacts Deals Developer tools Timeline and Extensions APIs Workflows
0 upvote
2 Replies
Accepted Solution
Jaycee_Lewis
Community Manager
January 09, 2023 14:01
Hey, @hsusernk 👋 Welcome to the community. Have you tried the request here? — Retrieve association types . Here's my quick example ...read more
EM9 on December 11, 2022
Reporting based on custom activities
Hi, We have multiple customers who wish to report on the SMSes sent/received to contacts using our integration. Our integration creates a custom activity each time a SMS is sent/received, but this doesn't seem to be filterable. Is there any read more
Reply Timeline and Extensions APIs
0 upvote
3 Replies
Bryantworks
Key Advisor
December 12, 2022 13:49
Hey @EM9 , I would recommend you log a call/note with a naming convention like, "Text sent from integration: text message here". So then in y...read more
Solved
RChatty on December 03, 2022
How to export marketing email activity on contact
Hi All, I'm new to HubSpot, I'm trying to export Activity of contact along with Marketing email. Can someone suggest me the best way to export marketing email activity either via API's or OOB. Thanks in advance.
Reply Contacts Email Timeline and Extensions APIs
1 upvote
2 Replies
Accepted Solution
danmoyle
Thought Leader | Elite Partner
December 07, 2022 11:21
Hi @RChatty and welcome to the HubSpot world! I'm checking with some colleagues on this. In the meantime, here are a couple of resources, which mak...read more
Solved
Wakira on December 01, 2022
How to ticket associated with another ticket
Hi dear, Does anyone know if it's possible to associate a ticket with another ticket? I know that it is possible to merge, but we have a high level of opening tickets for the same subject (different deals and companies) and the merge disappears read more
Reply Timeline and Extensions APIs Workflows
0 upvote
1 Reply
Accepted Solution
coldrickjack
Top Contributor
December 02, 2022 03:55
Hi @Wakira , Currently it's not possible to associate tickets to one another. From what I understand it is something HubSpot is actively worki...read more
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