I am unable to find out weather a live agent is online or offline and also i want to find out the working hours set for each live agent. how do i achieve this using api endpoint ?

Which developer APIs will get me the Ticket and its associated emails with content exported? Even this can be achieved with a combination of API calls that is alright. I just need to know the logical steps for calling the APIs and getting an export Leer más

We have a ticket that we use the API to add tasks to between 20-50 times a day. Over the last few days not all tasks have been displaying. As I scroll sometimes they load at the top (where they should have been to begin with), other times they Leer más

Hi there, I'm wondering if anyone has successfully done this? I am looking to pass unique marketing IDs from our CRM to a client's pixel in GTM, but first need this pushed to our GTM data layer. I've been having a hard time finding what the macro i Leer más

I am developing a workflow using Dataops - customcode to add something from Hubspot ticket to Azure DevOps work item as a comment. Here is my script: from azure.devops.connection import Connection from msrest.authentication import BasicAuth Leer más

I am using API to create a ticket by posting the following JSON to https://api.hubapi.com/crm/v3/objects/tickets { "properties" : { "hs_pipeline" : "0" , "hs_pipeline_stage" : "1" , "hs_ticket_priority" : "HIGH" , Leer más

I'm trying to use the retrieve ticket get request with /crm/v3/objects/tickets but noticed that it only returns a small amount of tickets at once and from oldest to newest. It does provide a link to get the next batch but I'd rather not have to make Leer más

I am using Python to extract the data from HubSpot with the Private App API calls. I am using the Ticket and Contacts to load into dataframes within my python environment. Tickets give me these key attributes: archived archived_at as Leer más

Hi team, I have trouble when trying to obtain an access token following this instruction: https://developers.hubspot.com/docs/api/oauth-quickstart-guide Before, my app had only 3 scopes crm.objects.contacts.readcrm.objects.companies.readcrm.obje Leer más

Hello HubSpotters! I am trying to retrieve the current count of tickets sitting in a specific swimlane wihtin a pipeline via the API but not having much luck finding where or how to do this. If anyone could point me in the right direction fo Leer más

Hi, We are considering the use of Service Hub to replace our current ticketing solution. However, to do so we would need to be able to manage ticket from a mobile interface. Based on the ticket api it is unclear to us: if we can reply to a ticket Leer más

Hello, Sorry, I suppose I choose a wrong label; I don't know what label to use. I haven't found a better place to let you know about an issue recently reported to us by an Add-in Express customer. The report is published at https://www.add-in-e Leer más