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Solved
ztesting on October 28, 2024
I am unable to find out weather a live agent is online or offline and also i want to find out the working hours set for each live agent. how do i achieve this using api endpoint ?
0 upvote
2 Replies
Accepted solution
Top Contributor
October 29, 2024 19:03
Hi @ztesting 👋 You can retrieve this information via HubSpot's Users API . For example: GET https://api.hubapi.com/crm/v3/objec...read more
Solved
stephen-msc on April 05, 2024
Which developer APIs will get me the Ticket and its associated emails with content exported? Even this can be achieved with a combination of API calls that is alright. I just need to know the logical steps for calling the APIs and getting an export read more
0 upvote
4 Replies
Accepted solution
Top Contributor
April 17, 2024 18:25
Hi @stephen-msc 👋 I see, thanks for clarifying what you're trying to achieve. When using HubSpot's GET {Object Type} API endpoints, ...read more
ecancil on March 18, 2024
We have a ticket that we use the API to add tasks to between 20-50 times a day. Over the last few days not all tasks have been displaying. As I scroll sometimes they load at the top (where they should have been to begin with), other times they read more
0 upvote
4 Replies
Member
May 10, 2024 09:40
Yes, that's basically the issue.
Solved
EBloom on March 05, 2024
Hi there, I'm wondering if anyone has successfully done this? I am looking to pass unique marketing IDs from our CRM to a client's pixel in GTM, but first need this pushed to our GTM data layer. I've been having a hard time finding what the macro i read more
0 upvote
2 Replies
Accepted solution
Guide | Diamond Partner
March 07, 2024 08:12
Hi @EBloom , When you refer to contact ID, are you referring to the object ID in the CRM? I don't believe that id is generated until the form is sub...read more
Solved
phuoctruong on February 23, 2024
I am developing a workflow using Dataops - customcode to add something from Hubspot ticket to Azure DevOps work item as a comment. Here is my script: from azure.devops.connection import Connection from msrest.authentication import BasicAuth read more
0 upvote
3 Replies
Accepted solution
Member
February 28, 2024 23:09
I fixed the above issue using python3.10 instead of 3.8
karkaletsis on August 28, 2023
I am using API to create a ticket by posting the following JSON to https://api.hubapi.com/crm/v3/objects/tickets { "properties" : { "hs_pipeline" : "0" , "hs_pipeline_stage" : "1" , "hs_ticket_priority" : "HIGH" , read more
0 upvote
2 Replies
Rkc
Member
October 08, 2023 00:43
Thank you. i Got exactly what i want KaBoom
Phwilson17 on May 26, 2023
I'm trying to use the retrieve ticket get request with /crm/v3/objects/tickets but noticed that it only returns a small amount of tickets at once and from oldest to newest. It does provide a link to get the next batch but I'd rather not have to make read more
1 upvote
2 Replies
Recognized Expert | Platinum Partner
June 06, 2023 02:40
Hi @Phwilson17 Sure, there are a few ways to get all tickets in a single call or to get the list to return from newest to oldest. **Get all ti...read more
Astroraf on January 31, 2023
I am using Python to extract the data from HubSpot with the Private App API calls. I am using the Ticket and Contacts to load into dataframes within my python environment. Tickets give me these key attributes: archived archived_at as read more
0 upvote
6 Replies
Member
February 07, 2023 12:29
get_object_id = api_client .crm.tickets.associations_api.get_all( ticket_id = 1407233837 , to_object_type = 'contacts' ) get_objec...read more
Solved
TChu7 on December 14, 2022
Hi team, I have trouble when trying to obtain an access token following this instruction: https://developers.hubspot.com/docs/api/oauth-quickstart-guide Before, my app had only 3 scopes crm.objects.contacts.readcrm.objects.companies.readcrm.obje read more
0 upvote
3 Replies
Accepted solution
Community Manager
December 14, 2022 15:21
Hi, @TChu7 👋 Thanks for reaching out. Non-specific errors and warnings like this can be frustrating. I have a few questions to help get us start...read more
Solved
cwinhall on January 26, 2021
Hello HubSpotters! I am trying to retrieve the current count of tickets sitting in a specific swimlane wihtin a pipeline via the API but not having much luck finding where or how to do this. If anyone could point me in the right direction fo read more
0 upvote
2 Replies
Accepted solution
HubSpot Product Team
January 27, 2021 20:11
Hey @cwinhall I would look into the filter, search, search endpoint for tickets. There, you should be able to filter by the hs_pipeline_sta...read more
Solved
cto-skipr on August 10, 2020
Hi, We are considering the use of Service Hub to replace our current ticketing solution. However, to do so we would need to be able to manage ticket from a mobile interface. Based on the ticket api it is unclear to us: if we can reply to a ticket read more
0 upvote
2 Replies
Accepted solution
HubSpot Employee
August 12, 2020 02:04
Hey @cto-skipr , While it is not possible to reply back to a ticket via the ticket API. You can create email engagement with attachments and a...read more
AndreiSmolin on May 14, 2020
Hello, Sorry, I suppose I choose a wrong label; I don't know what label to use. I haven't found a better place to let you know about an issue recently reported to us by an Add-in Express customer. The report is published at https://www.add-in-e read more
3 upvotes
4 Replies
Member
June 08, 2022 10:21
Hello HubSpot Team, It may be easier for you to contact us - in case you need this - if you know that we've moved to EU, namely to Poland. R...read more
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