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eibach-cv on June 29, 2022
I'm looking for a way to track returns in Hubspot. Initially I created a custom deal stage called "Returns", but then found that I cannot use custom deal stages with the eCommerce Bridge API as it does not recognize them as being a valid stage f read more
0 upvote
0 Reply
EDevTeam on June 28, 2022
Hi guys, I can not create or update store via api This is a issue: Create or update store for portal_id='22115039' failed with error: 500 stdClass Object ( [status] => error [message] => internal error [correlationId] => aaf8bd25-9962-4d1 read more
0 upvote
0 Reply
Solved
eibach-cv on May 17, 2022
Does anybody know of a solution for syncing partially shipped orders? I was thinking of creating a DEAL (ex: 999999) with all LINE_ITEMS (999999-1, 999999-2, 999999-3, etc), then when there is a shipment, associating the LINE_ITEMs 999999-1 and read more
0 upvote
4 Replies
Accepted Solution
Recognized Expert | Platinum Partner
May 17, 2022 10:23
Hi @eibach-cv , Have you considered using a ticket pipeline to track partially shipped orders? You could leave the full deal as is and associ...read more
EDevTeam on February 23, 2022
I see a large number of 400 errors in the responses to the "Check the sync status of an object" endpoint, but most of the contacts and deals (which are checked) exist. If I then send a separate request to double-check, the 200 response comes with th read more
0 upvote
1 Reply
Community Manager
February 25, 2022 07:51
@zaklein , @himanshurauthan , what is your method of dealing with this?
j_j on February 07, 2022
Hi, We want to sync our orders in to Hubspot but find the Ecommcerce Bridge (ECB) has performance issues in busy times. The ECB requires a DEAL, PRODUCT, LINE ITEM and CONTACT API call to sync that data. Sometimes the ECB will reject one or more read more
0 upvote
2 Replies
j_j
Member
February 07, 2022 04:10
Hi Chris, Thanks for the reply. The issue of inefficiency sounds like what we have now - did you mean the CRM has the same issue? If you were...read more
Solved
j_j on January 31, 2022
Hi, Simple question hopefully. If we get our existing API mappings via this endpoint: GET https://api.hubapi.com/extensions/ecomm/v2/settings?hapikey={our-hapi-key} And then add some new entries in JSON body for some new information read more
0 upvote
2 Replies
Accepted Solution
Contributor | Elite Partner
January 31, 2022 04:43
@j_j yes you can use GET https://api.hubapi.com/extensions/ecomm/v2/settings?hapikey={our-hapi-key} to get the current e-commerce bridge mapp...read more
Solved
WaydeChristie1 on January 30, 2022
Hi folks, We've been using a custom eCommerce Bridge integration successfully for about a year now. Currently all of our requests are made server-side using our API key. I'd like to switch to using a private app rather than my API key, s read more
0 upvote
2 Replies
Accepted Solution
Community Manager
January 31, 2022 08:50
@WaydeChristie1 As you have already deduced, ecomm bridge is not currently supported in private apps. It is a know gap. I do not know what th...read more
s-andy on November 10, 2021
Hi! When a product includes special characters such as "&" they get converted to HTML entities. I'm sending them as normal characters, so it seems to be done by HubSpot. How can I prevent this? I'm using eCommerce Bridge API read more
0 upvote
2 Replies
Contributor | Platinum Partner
December 14, 2021 08:13
Hi @s-andy Unfortunately (or fortunately 🤔 ?), I couldn't recreate the problem you're experiencing, which makes me think it might be related ...read more
Solved
mweber82 on October 25, 2021
Hi there! We are implementing eCommerce Bridge and had a question about checkout abandoned. (1) Does Hubspot automatically move deals to checkout abandoned in the pipeline if checking is pending for some amount of time? (2) What is the read more
0 upvote
2 Replies
Accepted Solution
Key Advisor | Platinum Partner
October 27, 2021 05:30
Hey there! Q1:Does Hubspot automatically move deals to checkout abandoned in the pipeline if checking is pending for some amount of time? A1:...read more
DavidN on October 14, 2021
By default the Product Object has the propertyfor image: hs_images (Image Url) But when you activate the bridge another property is created: ip__ecomm_bridge__image_url (Image URL) What is the need for 2? and why is no image Avatar showi read more
0 upvote
1 Reply
Community Manager
October 18, 2021 06:45
@DavidN , @zaklein asked a similar question here. I am working with the product team to get an answer. When I have one, I will let you (an...read more
NBaas on October 13, 2021
Hi HubSpot community, I am developing a custom integration using Ecommerce Bridge V2. Creating the store and defining the mappings worked like a charm. Now I'm trying to send the sync messages using PUT https://api.hubapi.com/extensions/ecomm/ read more
0 upvote
3 Replies
Member
October 28, 2021 08:20
Hi @zaklein , we've resolved the issue with help of HubSpot Support. The issue was that I missed a mapping for the dealstage. Thanks, Ju...read more
Solved
zaklein on October 13, 2021
Relevant to Ecommerce Bridge API V2, I'm struggling to find which property is used as the mechanism for displaying a product image preview within an individual Line Item record view (within the web UI). I can't find anywhere in the Ecommerce Bridg read more
1 upvote
3 Replies
Accepted Solution
Community Manager
November 01, 2021 07:46
Well I am a jerk for not following up on this. A product image is set by EComm if: A single PRODUCT property mapping of type AVATAR_IMAGE ...read more
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