We're testing an ecommerce bridge integration where HubSpot is creating empty deals and products. None of the mapped fields in the sync message are saving to the deal, including pipeline and deal stage. We simplified the property mappings and sync m Lire la suite

I have my app set up in my dev account. oAuth working and refreshing like it should. Mappings are set. I've connected the app with a test hubspot account I created in the testing tab of my dev environment. Everything looks fine. In the test environm Lire la suite

Hi, I am still having trouble posting products, or updating contacts using the Ecomm Bridge API. However, the regular API works fine. Are there any additional benefits to this API other than being able to sync multiple items at once? Thanks, Si Lire la suite

Hi @Isaac_Takushi @Llewellyn_Smith I emailed the below issue on 12/03/2018 to connectsupport@hubspot.com and also CC'ed @dskim on the same, but no reply so far on the same. Hi Team, We are observing significant delays in the sync. I hav Lire la suite

In Ecommerce Bridge API, we see two properties for product image such as: ip__ecomm_bridge__product_image - type is string ip__ecomm_bridge__image_url - type is AVATAR image. Which property should I use in ecomm sync messages to send the i Lire la suite

@Sean_Duane @Llewellyn_Smith @Isaac_Takushi Below are the error messages for different portals we are seeing in the ecomm/v1/sync-errors end point. And none of our client's Contacts or Deals are syncing into their portals. This is a big Lire la suite

Hi @Isaac_Takushi , @Sean_Duane A client of ours has done a signup with us and we did request the "integration-sync" scope access during the signup. By giving us the access for the same Ecomm Bridge should be enabled on the client's portal. B Lire la suite

When I'm syncing a deal for a particular portal I am facing an issue syncing the same to HS. In the errors endpoint, I see the below issue { "portalId": XXXXXXX "objectType": "DEAL", "integratorObjectId": "CHECKOUT:6568414085209", "changeOcc Lire la suite

This is happening from past few days thought it was a timeout issue... But it seems to be something broken at your end. Please check the response below... Get Request https://api.hubapi.com/extensions/ecomm/v1/sync-errors?appId=appID&hapikey Lire la suite

Hi Team, We have noticed duplicate deals getting created through EComm bridge API. For example, These 2 deals are created from the same checkout within a few seconds apart https://app.hubspot.com/contacts/4648806/deal/311806403/ https://app Lire la suite

Hey Team, We are facing issues while syncing the Contacts/Deals/Products into Hubspot via eCommBridge. We can see that the messages are being consumed from our end and also we are receiving 204 from Hubspot's end. But none of the Contacts/Deal Lire la suite

Hi Team, I have a couple of questions and a comment. I'll first start with the comment : If I delete a contact or a deal created using eComm bridge API, I'm not able to re-sync the same entity unless I change the integratorObjectId . It see Lire la suite